Changelog
Follow all system updates and improvements
Follow all system updates and improvements
✨ Vehicle picker now lists vehicles — When adding a Fleet Fuel record, the Vehicle field now offers only fleet vehicles instead of every kind of equipment.
✨ Improved — The Permits Management menu group now appears under the PMP section of the sidebar (instead of "Others") on environments using the curated portal menu.
???? Service Request Invoice — Fixed an issue where the invoice for a service request was being repeated every day and always credited to the same staff member. The invoice is now generated once and shows the staff member who approved the request as the sales agent.
???? Expired filter matches the real expiry — On the Documents list, choosing Status = Expired now also shows documents whose expiry date has already passed (and that have a file on record), even if the workflow status has not been flipped to Expired yet. The count matches the Expired total on the Regulatory Compliance executive reports.
???? No breach can be skipped by an interrupted check — If a work-order check was ever interrupted at the exact moment a work order was being opened, that breach could previously be skipped on later runs. The check now detects and completes any such half-finished work order automatically.
???? Claiming a change request now visibly reserves it — When an approver claims a request, everyone sees a "Currently being reviewed by" notice, the request leaves the other approvers' pending queues, and their approve/reject/revision actions are held until the reviewer releases it (a new Release button) or acts. Anyone else trying to act sees who holds it, and claims now appear in the request's Audit Timeline.
???? Task & ticket email alerts turned on — Staff and customer contacts now automatically receive email notifications for ticket replies, ticket and task assignments, task followers, new comments, new attachments, and task status changes. These alerts are now switched on for every site by default.
???? Amenity Booking Invoice — Fixed an issue where the invoice for an amenity booking was being repeated every day and always credited to the same staff member. The invoice is now generated once and shows the staff member who approved the booking as the sales agent.
???? Fixed — The "View Escalations" panel on Tickets, Work Orders, and related areas now sits correctly inside the page content instead of overlapping the sidebar and header.
???? Connecting certain installations — Fixed an issue where testing or syncing a connected installation failed with an "invalid" error even though the other site's update feed was fine; installations whose feed starts with an invisible formatting character now connect and sync normally.
???? Fixed — The "Verify Permit" menu entry was the last one still showing an internal developer label; it now shows its proper name.
✨ Clear progress while checks run — The "Run work-order check now" and "Run scan now" buttons now show a processing indicator while they work, so a longer run no longer looks like a frozen page.
???? Search by full work order number — Searching the Tasks list with the full number shown on screen (for example TSK-412) now finds the matching work order. Searching by the numeric part alone still works as before.
???? New — A dedicated "Financial Clearance" page for finance officers: staff with the "Run financial clearance check" or "Override financial hold" permission now see a list of permit requests still awaiting financial clearance, and can open each one to run the check, record a manual entry, or lift a hold.
???? Fixed — Several menu entries under Permits Management showed internal developer labels instead of their proper names (for example "permits_queue_title" instead of "Approvals Queue"). All menu entries now show their plain-English names.
???? Clearer field names on Documents — On the Documents list, the document form and the approval queues, the column previously labelled "Document Name" now reads "Document Type", and the one previously labelled "Document Type" now reads "Permit Name", matching the terminology used in the master data. The Document Types administration screen and the Pending Uploads report keep their original labels.
???? Final deviation approval always offers the colour choices — The Regulatory Compliance Head is now always offered Green, Yellow and Orange at the final Deviation Form approval, whatever the document's current status. Previously a deviation reaching final approval on a document that was not yet Valid asked for a colour while offering none, blocking the approval.
✨ Simpler Performance filters — The category-slice filter on the Performance screen now appears only for Waste and Refrigerant, the two areas it applies to.
???? My Deviation Forms — The Approval Queue now shows requestors their own Deviation Forms with the current stage of each. Forms returned for correction are highlighted as action-required, with a one-click Review that opens the form ready to revise and resubmit — and the "returned for correction" notification now opens the form directly too.
✨ Clearer work-order timing — The work-order settings and the run-check button now explain that work orders are raised after the week or month fully finishes, while alerts appear immediately.
???? Customer Accounts — Fixed the "select all" checkbox in the directory so it now only selects the rows for a bulk action. Previously, ticking it accidentally switched every listed account off.
✨ Turning off an email alert now clears pending messages — When you switch off an email notification, any messages from that notification that were still waiting to be sent are now cleared automatically, so they no longer go out after you turned the notification off. Messages already sent are not affected.
???? Track individual vehicles — The Performance screen now has a Vehicle filter for Fleet Fuel, showing one vehicle's usage against its own target. Targets can now also be set for a specific vehicle or piece of equipment, and the automatic breach checks respect that scope.
???? Deviation Form stages follow the approval-chain role names — The sign-off blocks and pending badges now read "OM/AD", "Brand Head" and "RegCom Head" (previously "Operation Manager / Brand Head", "SBU Head" and "MFM"), matching the approval chain shown everywhere else.
✨ Clearer month headings on the timeline — Refined the month grouping labels on the System Updates timeline so each month reads more clearly at a glance when scrolling through past releases.
✨ Vehicle picker now lists vehicles — When adding a Fleet Fuel record, the Vehicle field now offers only fleet vehicles instead of every kind of equipment.
✨ Improved — The Permits Management menu group now appears under the PMP section of the sidebar (instead of "Others") on environments using the curated portal menu.
???? Service Request Invoice — Fixed an issue where the invoice for a service request was being repeated every day and always credited to the same staff member. The invoice is now generated once and shows the staff member who approved the request as the sales agent.
???? Expired filter matches the real expiry — On the Documents list, choosing Status = Expired now also shows documents whose expiry date has already passed (and that have a file on record), even if the workflow status has not been flipped to Expired yet. The count matches the Expired total on the Regulatory Compliance executive reports.
???? No breach can be skipped by an interrupted check — If a work-order check was ever interrupted at the exact moment a work order was being opened, that breach could previously be skipped on later runs. The check now detects and completes any such half-finished work order automatically.
???? Claiming a change request now visibly reserves it — When an approver claims a request, everyone sees a "Currently being reviewed by" notice, the request leaves the other approvers' pending queues, and their approve/reject/revision actions are held until the reviewer releases it (a new Release button) or acts. Anyone else trying to act sees who holds it, and claims now appear in the request's Audit Timeline.
???? Task & ticket email alerts turned on — Staff and customer contacts now automatically receive email notifications for ticket replies, ticket and task assignments, task followers, new comments, new attachments, and task status changes. These alerts are now switched on for every site by default.
???? Amenity Booking Invoice — Fixed an issue where the invoice for an amenity booking was being repeated every day and always credited to the same staff member. The invoice is now generated once and shows the staff member who approved the booking as the sales agent.
???? Fixed — The "View Escalations" panel on Tickets, Work Orders, and related areas now sits correctly inside the page content instead of overlapping the sidebar and header.
???? Connecting certain installations — Fixed an issue where testing or syncing a connected installation failed with an "invalid" error even though the other site's update feed was fine; installations whose feed starts with an invisible formatting character now connect and sync normally.
???? Tasks summary now matches the filters — When you filter the tasks list by date range or service category, the summary counts at the top of the page (Not Started, In Progress, Complete, and so on) now update to match, instead of always showing totals for every task.
???? Work order PDF location layout — Location details on work order PDFs now show Building and Department on the first row, and Floor and Room on the second row.
???? Connecting certain installations — Fixed an issue where testing or syncing a connected installation failed with an "invalid" error even though the other site's update feed was fine; installations whose feed starts with an invisible formatting character now connect and sync normally.
???? Tasks summary now matches the filters — When you filter the tasks list by date range or service category, the summary counts at the top of the page (Not Started, In Progress, Complete, and so on) now update to match, instead of always showing totals for every task.
???? Work order PDF location layout — Location details on work order PDFs now show Building and Department on the first row, and Floor and Room on the second row.
???? Connecting certain installations — Fixed an issue where testing or syncing a connected installation failed with an "invalid" error even though the other site's update feed was fine; installations whose feed starts with an invisible formatting character now connect and sync normally.
???? Tasks summary now matches the filters — When you filter the tasks list by date range or service category, the summary counts at the top of the page (Not Started, In Progress, Complete, and so on) now update to match, instead of always showing totals for every task.
???? Connecting certain installations — Fixed an issue where testing or syncing a connected installation failed with an "invalid" error even though the other site's update feed was fine; installations whose feed starts with an invisible formatting character now connect and sync normally.
???? Created date on planned maintenance work orders — Work orders generated from the annual maintenance plan now show a Created date and time matching when the system actually created the record, instead of using the scheduled start date. The start date is unchanged.
???? Created date on planned maintenance work orders — Work orders generated from the annual maintenance plan now show a Created date and time matching when the system actually created the record, instead of using the scheduled start date. The start date is unchanged.
???? Export owners and residents — From the Customer Accounts screen you can now export all Unit Owner and Resident details to a spreadsheet. Owners and Residents download as separate files, the Residents export can be narrowed to a single resident type, and each file matches its import template exactly — so an exported file can be edited and imported straight back in. Exports respect each staff member's owner and resident permissions and only include the customers they are allowed to see.
✨ Customer Accounts — The directory now shows a Customer Phone column next to the email, so you can see each person's phone number without opening their profile.
???? Customer Accounts — Added an Export button to download the full details of Unit Owners and Residents as a spreadsheet. Owners and Residents export to separate files, and the Residents export can be limited to a single resident type. Each file uses the very same columns as the import template, so an exported file can be brought back in through the import screen without any changes.
???? Export owners and residents — From the Customer Accounts screen you can now export all Unit Owner and Resident details to a spreadsheet. Owners and Residents download as separate files, the Residents export can be narrowed to a single resident type, and each file matches its import template exactly — so an exported file can be edited and imported straight back in. Exports respect each staff member's owner and resident permissions and only include the customers they are allowed to see.
✨ Improved — The Visitors Dashboard, Visitor List, and Admin Visitors List now show a Tower column before Unit Visited, and you can filter visitors by Tower on the list screens.