Changelog
Follow all system updates and improvements
Follow all system updates and improvements
???? Fixed — The visitor check-in QR scanner no longer reports a background error on other screens; it now starts only on the check-in page where the scanner is actually shown.
???? Fixed — Corrected a background formatting issue that could stop some on-screen updates in the platform from refreshing on their own, so changes now appear immediately without needing to reload the page.
???? Dedicated work order layout for reactive, corrective, and proactive maintenance — Work orders for reactive, corrective, and proactive maintenance now print in their own format, with sections for findings, action taken, parts and materials used, and recommendations, plus a technicians table that lists each assigned person with their work start and completion dates and a space to sign. Preventive maintenance work orders keep their own layout.
???? Fixed — Corrected a background formatting issue that could stop some on-screen updates in the platform from refreshing on their own, so changes now appear immediately without needing to reload the page.
???? Fixed — The printed work order now shows the Scope of Work checklist exactly as answered: each question shows only the option that was actually chosen (no more Yes and No both marked), typed notes appear in the right field, and questions nobody answered stay blank.
✨ Work order PDF header now shows your company name — The top of the work order PDF now leads with your company name, followed by the facilities management and work order type lines, and the divider line under the header was removed for a cleaner look.
✨ Faster Assets dashboard and device alerts — The Assets dashboard now loads much faster on large inventories, and the live device-alert check that runs in the background no longer slows the rest of the system down.
???? Cleaner background behavior for real-time notifications — Removed a harmless but noisy browser message that could appear when real-time notifications were switched on without being fully set up; the option now stays quiet unless it is properly configured.
???? Changed — Technicians must finish the Scope of Work to 100% before they can set a task to Awaiting Feedback, Waiting for Materials, or stop the timer. Tasks without a Scope of Work are not blocked. Staff with edit access can still perform these actions when needed.
✨ Faster loading across the platform — Dashboards, task lists, activity history, and reports now load noticeably quicker, especially on busy accounts with a large amount of history. Screens that previously took several seconds and sometimes needed a refresh to show their data now respond right away.
???? Fixed — When you assign a whole role's members to a work order at once using Add by Role, the newly added assignees and followers now appear on the work order immediately, instead of only after refreshing the page.
✨ Improved — The reporting dashboards now load their charts from within the platform instead of an outside service, so they appear faster and more reliably, especially on slower connections.
???? Customer portal tickets list matches sandbox — The Daybreak customer portal theme (including the Support Tickets list with Building, Floor, Room and related columns) is now available in production so the interface matches the sandbox experience.
✨ Faster Assets dashboard and device alerts — The Assets dashboard now loads much faster on large inventories, and the live device-alert check that runs in the background no longer slows the rest of the system down.
???? Location selection on the work request form — Fixed an issue where choosing a building or floor on the open request form could fail because of a script error on the page.
✨ Faster loading across the platform — Dashboards, task lists, activity history, and reports now load noticeably quicker, especially on busy accounts with a large amount of history. Screens that previously took several seconds and sometimes needed a refresh to show their data now respond right away.
???? Changed — Work-order report counting made precise, per the validation review. (1) The Corrective Maintenance reports no longer include planned (preventive) maintenance work orders — Preventive shows the scheduled work, Corrective shows everything else, and no work order is counted twice. (2) A work order finished on its due date now counts as Within SLA on the Closed reports — "1 Day" late now means finished the day after — matching how the Open reports already count the due day. (3) On views with a very large number of records the charts and totals are now computed from up to four times more records than before (previously they could silently stop at the first 5,000), the detail table plainly says when it is showing the first 5,000 rows of a larger total — on screen and in the CSV export — and if a view ever exceeds even the new capacity, the report says so instead of staying silent.
???? Reject Deviation is now permission-controlled — The "Reject Deviation" button on a document is now hidden by default and only appears for staff whose role has been granted the new "Reject Deviation (document page)" permission, so a Property Manager no longer rejects a deviation from the document page unless explicitly authorised.
✨ Status Filter Dropdown — You can now filter the announcements list by status (Sketch, Pending, or Approved) from the Filters panel, alongside the existing date and category filters.
✨ Deviation sign-off name and date fill in automatically — On the Deviation Form, the Print Name and Date for the person signing each stage are now filled in automatically with the signed-in user's name and today's date, and shown as read-only, so signatures are captured consistently without manual typing.
???? Fixed an error when filtering documents by Expired status — On some installations, choosing the Expired status filter on the documents list could show an error page instead of the list. The filter now works everywhere and shows every expired document: both documents marked expired and documents whose expiry date has already passed.
???? Changed — Work-order report counting made precise, per the validation review. (1) The Corrective Maintenance reports no longer include planned (preventive) maintenance work orders — Preventive shows the scheduled work, Corrective shows everything else, and no work order is counted twice. (2) A work order finished on its due date now counts as Within SLA on the Closed reports — "1 Day" late now means finished the day after — matching how the Open reports already count the due day. (3) On views with a very large number of records the charts and totals are now computed from up to four times more records than before (previously they could silently stop at the first 5,000), the detail table plainly says when it is showing the first 5,000 rows of a larger total — on screen and in the CSV export — and if a view ever exceeds even the new capacity, the report says so instead of staying silent.
???? Reject Deviation is now permission-controlled — The "Reject Deviation" button on a document is now hidden by default and only appears for staff whose role has been granted the new "Reject Deviation (document page)" permission, so a Property Manager no longer rejects a deviation from the document page unless explicitly authorised.
✨ Status Filter Dropdown — You can now filter the announcements list by status (Sketch, Pending, or Approved) from the Filters panel, alongside the existing date and category filters.
✨ Deviation sign-off name and date fill in automatically — On the Deviation Form, the Print Name and Date for the person signing each stage are now filled in automatically with the signed-in user's name and today's date, and shown as read-only, so signatures are captured consistently without manual typing.
???? Fixed an error when filtering documents by Expired status — On some installations, choosing the Expired status filter on the documents list could show an error page instead of the list. The filter now works everywhere and shows every expired document: both documents marked expired and documents whose expiry date has already passed.
???? Fixed — The Materials Used column on the Tasks list now shows the parts and materials entered on each work order's Scope of Work, and carries through when the list is exported, instead of always appearing blank.
???? Fixed — The Material Used column in custom task reports now shows the parts and materials recorded on each work order, both on screen and in the Excel, CSV, and PDF exports, even when that field is labeled with a longer heading on the work order form.
???? Fixed — The Materials Used column on the Tasks list now shows the parts and materials entered on each work order's Scope of Work, and carries through when the list is exported, instead of always appearing blank.
???? Fixed — The Material Used column in custom task reports now shows the parts and materials recorded on each work order, both on screen and in the Excel, CSV, and PDF exports, even when that field is labeled with a longer heading on the work order form.
???? Task History side panel restored — Opening Task History from the Tasks page again slides in as a side panel instead of stretching the page and breaking the layout.
✨ Turning off an email alert now clears pending messages — When you switch off an email notification, any messages from that notification that were still waiting to be sent are now cleared automatically, so they no longer go out after you turned the notification off. Messages already sent are not affected.
???? New-property email only for activated accounts — The email that tells a person a new property was added to their account is now sent only when that person has already activated their account. Anyone who has not finished activation, including newly imported people, no longer receives this email automatically; they will get it when they activate. Staff can still send it on demand from the manual "Notify Existing Users" action regardless of activation status.
???? Task & ticket email alerts turned on — Staff and customer contacts now automatically receive email notifications for ticket replies, ticket and task assignments, task followers, new comments, new attachments, and task status changes. These alerts are now switched on for every site by default.
???? Connecting certain installations — Fixed an issue where testing or syncing a connected installation failed with an "invalid" error even though the other site's update feed was fine; installations whose feed starts with an invisible formatting character now connect and sync normally.
???? Fixed — The "Verify Permit" menu entry was the last one still showing an internal developer label; it now shows its proper name.
✨ Clear progress while checks run — The "Run work-order check now" and "Run scan now" buttons now show a processing indicator while they work, so a longer run no longer looks like a frozen page.
???? Search by full work order number — Searching the Tasks list with the full number shown on screen (for example TSK-412) now finds the matching work order. Searching by the numeric part alone still works as before.
???? New — A dedicated "Financial Clearance" page for finance officers: staff with the "Run financial clearance check" or "Override financial hold" permission now see a list of permit requests still awaiting financial clearance, and can open each one to run the check, record a manual entry, or lift a hold.
???? Fixed — Several menu entries under Permits Management showed internal developer labels instead of their proper names (for example "permits_queue_title" instead of "Approvals Queue"). All menu entries now show their plain-English names.
???? Clearer field names on Documents — On the Documents list, the document form and the approval queues, the column previously labelled "Document Name" now reads "Document Type", and the one previously labelled "Document Type" now reads "Permit Name", matching the terminology used in the master data. The Document Types administration screen and the Pending Uploads report keep their original labels.
???? Final deviation approval always offers the colour choices — The Regulatory Compliance Head is now always offered Green, Yellow and Orange at the final Deviation Form approval, whatever the document's current status. Previously a deviation reaching final approval on a document that was not yet Valid asked for a colour while offering none, blocking the approval.
✨ Simpler Performance filters — The category-slice filter on the Performance screen now appears only for Waste and Refrigerant, the two areas it applies to.
???? My Deviation Forms — The Approval Queue now shows requestors their own Deviation Forms with the current stage of each. Forms returned for correction are highlighted as action-required, with a one-click Review that opens the form ready to revise and resubmit — and the "returned for correction" notification now opens the form directly too.
✨ Clearer work-order timing — The work-order settings and the run-check button now explain that work orders are raised after the week or month fully finishes, while alerts appear immediately.
???? Customer Accounts — Fixed the "select all" checkbox in the directory so it now only selects the rows for a bulk action. Previously, ticking it accidentally switched every listed account off.
✨ Turning off an email alert now clears pending messages — When you switch off an email notification, any messages from that notification that were still waiting to be sent are now cleared automatically, so they no longer go out after you turned the notification off. Messages already sent are not affected.
???? Track individual vehicles — The Performance screen now has a Vehicle filter for Fleet Fuel, showing one vehicle's usage against its own target. Targets can now also be set for a specific vehicle or piece of equipment, and the automatic breach checks respect that scope.
???? Deviation Form stages follow the approval-chain role names — The sign-off blocks and pending badges now read "OM/AD", "Brand Head" and "RegCom Head" (previously "Operation Manager / Brand Head", "SBU Head" and "MFM"), matching the approval chain shown everywhere else.
✨ Clearer month headings on the timeline — Refined the month grouping labels on the System Updates timeline so each month reads more clearly at a glance when scrolling through past releases.