Changelog
Follow all system updates and improvements
Follow all system updates and improvements
???? Tasks training guide — Added in-product training documentation for the Tasks list, filters, creating work items, and related settings.
???? Support training guide — Added in-product training documentation for the ticket list, creating tickets, working requests, and ticket settings.
???? Fixed — Accommodation screens load correctly in the admin area; the dashboard shows guest counts per building and menu links open the right screens.
???? Assets training guide — Added in-product training documentation for asset management, check-out, locations, reports, and settings.
???? Training Guide — Added a step-by-step training guide for the Dashboard in the Training Center.
???? Training Guide — Added a step-by-step training guide for Task Reports in the Training Center.
???? Requestor's Portal training guide — Added in-product training documentation for work requests, rating parameters, rating scale, ratings report, and portal settings.
???? Training Guide — Added a step-by-step training guide for Expenses in the Training Center.
???? Projects training guide — Added in-product training documentation for the project list, creating projects, and working the project workspace.
???? Knowledge Base training guide — Added in-product training documentation for articles, groups, and customer portal visibility settings.
???? Training Guide — Added a step-by-step training guide for Sales in the Training Center.
???? Training Guide — Added a step-by-step training guide for Customer Management in the Training Center.
???? Training Guide — Added a step-by-step training guide for Ticket Reports in the Training Center.
???? Reporting Studio training guide — Added in-product training documentation for PMP and CMMS report builders, archive, schedules, and settings.
???? Training Guide — Added a step-by-step training guide for Accommodation in the Training Center.
???? Leads training guide — Added in-product training documentation for the leads list, importing prospects, and converting leads to customers.
???? Training Guide — Added a step-by-step training guide for Subscriptions in the Training Center.
???? Reports training guide — Added in-product training documentation for sales, expenses, and income comparison reports.
✨ Training guides now appear in alphabetical order — The Training Center list (and the customer portal Training page) now sorts guides A–Z by title, making it easier to find a specific feature at a glance.
✨ FAQ sections now expand and collapse — In every Training guide, the Frequently Asked Questions list is now clickable: tap a question to slide the answer open, tap again to close it, with a smooth animation — so you can scan questions quickly and read only what you need.
???? Project Roadmap training guide — Added in-product training documentation for the roadmap list, per-project view, general portfolio view, and dashboard widgets.
???? FAQ accordions now open correctly in every guide — Fixed an issue where questions and answers written on consecutive lines (without a blank line between them) stayed as plain text instead of becoming clickable accordion items.
???? Automatic task closure tracking — Tasks that the system closes automatically after seven days in progress are now flagged so they can be identified in future reports.
???? Automatic work order closure tracking — Work orders the system closes on its own after seven days in progress are now recorded with a clear automatic-closure flag for reporting.
???? Clearer alert history when no one is assigned — An alert that escalates with no recipients set up now records that in its notification history instead of leaving it blank.
???? CSV downloads work every time — Fixed the Export, Consolidation drill-down and Reports "download" buttons, which could fail to start after the previous update. Downloads now run reliably.
✨ Admin booking customer list — Incomplete customer accounts no longer appear when staff create an amenity booking: individuals need first and last name, and corporate or developer accounts need a corporate name. Completed profiles show the apartment number after the name when one is linked.
???? You can now set targets for Waste — Setting a target with Source = Waste now saves (previously it silently did nothing). Leave the slice blank to target total waste, or pick disposed/stocked for a specific slice.
???? Aging now matches Work Orders — The Tickets list now shows Aging and Aging Type columns that work exactly like the Work Order list: Aging counts the days a ticket is past its due date (its service-level target, or a linked work order's due date), grouped into 1 Day, 2 - 7 Days, 8 - 30 Day, 31 - 60 Day, 61 - 90 Day, and 90+ Day. A ticket shows a dash until it is past due, and once it is resolved/closed its Aging locks in the final number of days it was late. The old Notice, Notice Type, Countdown, and Overdue columns have been removed in favor of this consistent view.
???? Automatic task closure tracking — Tasks that the system closes automatically after seven days in progress are now flagged so they can be identified in future reports.
✨ Work orders link back to their alert — When an overconsumption alert raises a work order, the alert's history now records it ("work order created"), and the work order is assigned to the responsible person (Property Manager for weekly, Operations Manager for monthly) when that person is configured.
???? "Others" waste category — Added "Others" as a selectable category under General Solid Waste, alongside Biodegradable, Recyclables, Plastics, Residual and Special Waste.
???? Automatic work order closure tracking — Work orders the system closes on its own after seven days in progress are now recorded with a clear automatic-closure flag for reporting.
???? Performance shows the right Waste totals — The Performance screen now shows the actual waste quantity for the period instead of 0 when no specific slice is chosen.
✨ Admin booking customer list — Incomplete customer accounts no longer appear when staff create a service request: individuals need first and last name, and corporate or developer accounts need a corporate name. Completed profiles show the apartment number after the name when one is linked.
???? Deviation Form Approval Chain — The Deviation Form now routes through the Property Manager, OM/Brand Head, SBU Head, and Regulatory Compliance Head in order; each person only sees and completes their stage, the compliance colour is chosen only at final approval, and approvers can return the form to the Property Manager for corrections.
???? Clearer alert history when no one is assigned — An alert that escalates with no recipients set up now records that in its notification history instead of leaving it blank.
???? CSV downloads work every time — Fixed the Export, Consolidation drill-down and Reports "download" buttons, which could fail to start after the previous update. Downloads now run reliably.
✨ Admin booking customer list — Incomplete customer accounts no longer appear when staff create an amenity booking: individuals need first and last name, and corporate or developer accounts need a corporate name. Completed profiles show the apartment number after the name when one is linked.
???? You can now set targets for Waste — Setting a target with Source = Waste now saves (previously it silently did nothing). Leave the slice blank to target total waste, or pick disposed/stocked for a specific slice.
???? Aging now matches Work Orders — The Tickets list now shows Aging and Aging Type columns that work exactly like the Work Order list: Aging counts the days a ticket is past its due date (its service-level target, or a linked work order's due date), grouped into 1 Day, 2 - 7 Days, 8 - 30 Day, 31 - 60 Day, 61 - 90 Day, and 90+ Day. A ticket shows a dash until it is past due, and once it is resolved/closed its Aging locks in the final number of days it was late. The old Notice, Notice Type, Countdown, and Overdue columns have been removed in favor of this consistent view.
???? Automatic task closure tracking — Tasks that the system closes automatically after seven days in progress are now flagged so they can be identified in future reports.
✨ Work orders link back to their alert — When an overconsumption alert raises a work order, the alert's history now records it ("work order created"), and the work order is assigned to the responsible person (Property Manager for weekly, Operations Manager for monthly) when that person is configured.
???? "Others" waste category — Added "Others" as a selectable category under General Solid Waste, alongside Biodegradable, Recyclables, Plastics, Residual and Special Waste.
???? Automatic work order closure tracking — Work orders the system closes on its own after seven days in progress are now recorded with a clear automatic-closure flag for reporting.
???? Performance shows the right Waste totals — The Performance screen now shows the actual waste quantity for the period instead of 0 when no specific slice is chosen.
✨ Admin booking customer list — Incomplete customer accounts no longer appear when staff create a service request: individuals need first and last name, and corporate or developer accounts need a corporate name. Completed profiles show the apartment number after the name when one is linked.
???? Deviation Form Approval Chain — The Deviation Form now routes through the Property Manager, OM/Brand Head, SBU Head, and Regulatory Compliance Head in order; each person only sees and completes their stage, the compliance colour is chosen only at final approval, and approvers can return the form to the Property Manager for corrections.
???? Limit photos per work order stage — You can now set how many photos may be added to each stage (Before, During, After) of a work order. Once the limit is reached, extra uploads are blocked and the person is notified. Set the limit to zero to keep it unlimited.
✨ Improved — The Custom Report Generator for task reports now includes a Select All button on each column group—general fields, location and work details, and asset details—so you can quickly include or clear an entire section at once.