Changelog
Follow all system updates and improvements
Follow all system updates and improvements
✨ Improved — Built the engine behind the scenes that moves an asset between Active, Defective and Decommissioned, keeps a full history of every condition change, opens a repair task automatically when an asset becomes defective (with a suggested due date based on the equipment type), and returns the asset to Active once that repair is completed. No screens yet — these arrive in the next updates.
???? Hiding a single module under "More" no longer breaks the Property Management layout — While the Property Management layout was active, switching off one module under the "More" section and saving used to discard the whole layout, so the curated groups vanished and several unrelated modules disappeared from the sidebar. Saving now keeps the layout intact and hides only the module you actually turned off — and that module still appears (greyed out) in the menu builder so you can switch it back on at any time.
???? New — Introduced Defective Asset Management. This first release lays the groundwork: it adds the equipment-condition records, the standard defect categories for elevators, escalators, generators, air-conditioning and water systems, and the building-by-building settings the feature uses. Screens and forms arrive in the next updates.
???? AI connection test — When a provider connection test fails, the failure message now reports the exact model that was tried, making a misconfigured connection easier to diagnose.
✨ Updated AI model choices — Refreshed the OpenAI, Gemini, and DeepSeek model lists with the latest options (including the newest Gemini models) so you can always pick a current model when setting up AI.
✨ Improved — Completed the quality review for this feature and prepared the step-by-step guides used to confirm it works as expected before it goes live.
???? Training — Added the Training Center: a searchable library of step-by-step guides, one per feature, filterable by area and by menu category (RP, PMP, CMMS, and more), each with a table of contents and a built-in "What's New" panel showing that feature's latest updates.
???? Sign-In Reliability — Fixed an issue where signing in could occasionally fail with an error, related to the automatic attendance check-in that runs when a user logs in. Signing in and out now works reliably.
???? Faster, more reliable email delivery — Fixed an issue where, on servers hosting many companies, queued emails (notifications, reminders, approvals and invoices) could be delayed or appear to stop sending for long periods. Each company now handles its own outgoing email independently, so messages go out promptly.
???? New — Added the full Daily Equipment Monitoring form: pick the equipment type and the form shows the right defect choices for elevators, escalators, generators, air-conditioning or water systems; report multiple items in one submission; flag operational risks, customer impact and VVIP-affected situations; and capture how many people are trapped (and the rescue time) when an elevator is down. Submitting requires confirming the information is true and correct. Also added a quick way for an authorised user to change an asset's condition from the list, and a screen to manage the defect categories shown on the form.
???? Scheduled Backups — Fixed an issue where an automatic backup could be reported as failed even after it completed, caused by a harmless system warning being treated as a critical error.
???? Asset detail page — Opening an asset's Details tab no longer shows errors in the system log or breaks location and class information on the page.
✨ Improved Active Menu Highlighting — When navigating to a detail, creation, or sub-action page within a section, the sidebar now keeps the closest related menu item highlighted in blue and expands the correct parent group automatically.
???? Settings display — Fixed the Google logo not appearing next to the Gemini section on the AI settings screen.
???? New — Closing a work order on an asset now asks whether the asset is defective: answer Yes and the asset is flagged and a dated repair task is opened automatically; complete that repair and the asset returns to service on its own. The right people are alerted in-app the moment an asset becomes defective, and VVIP-affected or elevator-entrapment situations alert the dedicated response teams.
✨ Improved — Strengthened the behind-the-scenes quality checks for this feature so every part of the defect workflow — flagging, repair tasks, the daily monitoring form, alerts and the automatic routines — is automatically verified to work correctly before each update ships.
???? New — Added the Defective Assets menu and screens: a central list of every asset currently flagged defective (with a one-click export), a full condition-history view for each asset, controls for an authorised user to change an asset's condition or retire it, and the entry point for the Daily Equipment Monitoring form. The detailed monitoring form and richer screens follow in the next update.
???? Visitor Registration dropdowns — Fixed an issue on the visitor registration screens where selection lists (such as the resident, vehicle make, and vehicle model dropdowns) opened cramped inside their field box and were hard to choose from. The full list now opens cleanly over the form and every option is easy to select, across the walk-in, resident-service, and building-service registration types.
✨ Improved — Prepared the feature for go-live with a guided rollout checklist and an automatic safety check that confirms the equipment-condition labels won't clash with any you already use before it is switched on.
???? New — Added automatic background routines and email alerts: the people responsible now also receive email (with reliable retry if delivery hiccups), plus a daily summary of every asset still defective. The system flags equipment that has been defective for too long, and can automatically close out defects on equipment that has been retired. Email alerts run alongside the existing in-app notifications.
???? New — Added two optional ways to bring in Daily Equipment Monitoring entries besides typing them in directly: receiving them automatically from another system, or uploading them in bulk from a spreadsheet (a sample file is provided). Both are off until switched on, and both feed the exact same records, alerts and repair tasks as the on-screen form.
✨ Improved — Added the access controls that decide who can view defective assets, report defects, complete repairs, change an asset's condition, retire equipment, manage defect categories, export records, and receive priority alerts — ready to assign to your team's roles. Every label and message is now available in English and Brazilian Portuguese.
???? Amenity Setup Dropdowns — Fixed an issue on the create/edit amenity screen where the option lists (such as Eligibility, Category, Booking Type, Operation Time, and Operation Days) opened partly hidden behind the section boxes, so only a narrow strip of each option could be clicked. The full list now opens cleanly above the form and every option is easy to select.
???? Asset import location — Importing assets without an owner now stores tower, floor and room in the same location fields used when adding an asset manually without a customer, instead of the building structure.
✨ Improved — Built the engine behind the scenes that moves an asset between Active, Defective and Decommissioned, keeps a full history of every condition change, opens a repair task automatically when an asset becomes defective (with a suggested due date based on the equipment type), and returns the asset to Active once that repair is completed. No screens yet — these arrive in the next updates.
???? Hiding a single module under "More" no longer breaks the Property Management layout — While the Property Management layout was active, switching off one module under the "More" section and saving used to discard the whole layout, so the curated groups vanished and several unrelated modules disappeared from the sidebar. Saving now keeps the layout intact and hides only the module you actually turned off — and that module still appears (greyed out) in the menu builder so you can switch it back on at any time.
???? New — Introduced Defective Asset Management. This first release lays the groundwork: it adds the equipment-condition records, the standard defect categories for elevators, escalators, generators, air-conditioning and water systems, and the building-by-building settings the feature uses. Screens and forms arrive in the next updates.
???? AI connection test — When a provider connection test fails, the failure message now reports the exact model that was tried, making a misconfigured connection easier to diagnose.
✨ Updated AI model choices — Refreshed the OpenAI, Gemini, and DeepSeek model lists with the latest options (including the newest Gemini models) so you can always pick a current model when setting up AI.
✨ Improved — Completed the quality review for this feature and prepared the step-by-step guides used to confirm it works as expected before it goes live.
???? Training — Added the Training Center: a searchable library of step-by-step guides, one per feature, filterable by area and by menu category (RP, PMP, CMMS, and more), each with a table of contents and a built-in "What's New" panel showing that feature's latest updates.
???? Training — Added the Training Center: a searchable library of step-by-step guides, one per feature, filterable by area and by menu category (RP, PMP, CMMS, and more), each with a table of contents and a built-in "What's New" panel showing that feature's latest updates.
???? Training — Added the Training Center: a searchable library of step-by-step guides, one per feature, filterable by area and by menu category (RP, PMP, CMMS, and more), each with a table of contents and a built-in "What's New" panel showing that feature's latest updates.
✨ Improved work order PDF layout — The printed work order groups timer photos by session, showing who started and stopped, session times, and before/progress images in a side-by-side layout matching the customer specification.
✨ Notice & Aging thresholds are now configurable — Settings → Tasks now lets an administrator set the Notice Staff alert window (how many days before due a still-open work order is flagged, default 7) and the "Expired" threshold (how many days overdue before a work order is labelled Expired, default 180).
???? Fixed import access controls — Sample file downloads, import actions, and the Import Center hub now respect each staff member's specific import permissions from their role. Someone with access to only one import type can no longer download templates or run imports for other types.
???? Notice & Aging columns on the Work Orders list — The list now shows two day-count columns: Notice (days measured from the Start Date) and Aging (days past the Due Date), each with a matching category column. Notice Type reads Upcoming, In SLA, Active Escalation, or — once finished — Completed / In SLA or Completed / Historical Escalation. Aging Type groups overdue items into 1–30, 31–60, 61–90, 90+ days, or Expired (more than 180 days overdue), and shows Completed On Time when a work order was finished by its due date. A Notice Staff column flags Yes when an open work order is overdue or due within 7 days. When a work order is completed, all of these values are locked in at that moment so they stop changing; reopening a work order resumes live counting. The 7-day alert window and the 180-day Expired threshold can be adjusted.
✨ Improved work order PDF photo layout — Printed work orders now show each timer session with the staff who started and stopped, start and end times, and before and progress photos side by side; completion photos appear in their own section, and empty photo areas are no longer shown.
???? Consolidation screen — A new Consolidation view totals metered consumption, waste, refrigerant and non-metered fuel by property, category, end-use, equipment and more, for any period from daily to yearly, and rolls totals up to property type, brand, AOR and SBU. Click any figure to see the exact records behind it. It correctly handles shared (mother/sub) meters so nothing is double-counted, and replaces the previous Analytics screen as the single, accurate source of totals.
✨ Improved work order PDF layout — The printed work order groups timer photos by session, showing who started and stopped, session times, and before/progress images in a side-by-side layout matching the customer specification.
???? Data Export — A new Export area lets you pull the underlying records for utilities, waste, refrigerant and non-metered usage — filtered by property, period and stream — and download them as a CSV or Excel (XLSX) file, with each row traceable back to its original record. Access is controlled by a new Export permission.
???? Targets & Budgets — A new screen to set consumption targets, cost budgets and baselines per utility, meter or property, with the unit cost rates used to price consumption. Every stream is listed ready to fill in, and the values you set here will drive the upcoming performance comparisons and alerts.
✨ Notice & Aging thresholds are now configurable — Settings → Tasks now lets an administrator set the Notice Staff alert window (how many days before due a still-open work order is flagged, default 7) and the "Expired" threshold (how many days overdue before a work order is labelled Expired, default 180).
???? Exceptions screen — A new Exceptions screen lists every open consumption breach, missing reading and aging hazardous-waste item with its severity, status and escalation level, and lets you open one to see its full history and notifications and acknowledge, resolve or ignore it. The system now checks for new exceptions automatically in the background.
???? Dashboards — A new Dashboards screen shows at-a-glance charts for executive, utility, waste, refrigerant, chilled water, SEU/end-use and alerts & exceptions views. See consumption and exception trends over time, breakdowns by stream, category, meter, refrigerant type, SEU or severity, key performance indicators, and a live count of open, overdue and high-priority exceptions — all filterable by property and date range.
???? Menu icons — Fixed the missing icons next to the Reports and Refrigerant Records menu items (and their screen headings) so they display correctly.
???? Reports — A new Reports area generates formal, exportable reports for utilities, consolidation, SEU/end-use, waste, refrigerant, comparisons and exceptions over any period from daily to yearly. Group totals by stream, category, property, meter, SEU, hazardous status, permit status or refrigerant equipment type, see a totals row, open any total to view the records behind it, and download the result as a spreadsheet.
???? Activity Log — A new read-only Activity Log shows who created, edited or removed energy, waste, refrigerant and non-metered records and access scopes, and exactly when — giving you a clear trail for reviews and accountability.
???? Fixed import access controls — Sample file downloads, import actions, and the Import Center hub now respect each staff member's specific import permissions from their role. Someone with access to only one import type can no longer download templates or run imports for other types.
???? Performance comparison — A new Performance screen compares actual usage against your targets, budgets, baselines and the previous period — for any period from daily to yearly — showing the variance, percentage and an over/within/under status for each. Targets, budgets and baselines can now also be uploaded in bulk from a spreadsheet.