Changelog
Follow all system updates and improvements
Follow all system updates and improvements
???? Automatic exception alerts — Energy & Sustainability now records consumption breaches, missing meter readings, and hazardous-waste aging as tracked exceptions, each with a severity, a status, and a full history — the foundation for the escalation and notifications that follow.
???? Fixed — Sample escalation notifications no longer cause background errors when the notifications panel loads.
✨ More accurate consumption totals — Energy and utility totals now count only the change between meter readings, so a meter's very first reading is no longer mistaken for a full period of usage, and a shared meter and its sub-meters are no longer counted twice. These corrected figures will power the upcoming consolidation views.
???? Performance indicators — The Performance screen now shows intensity indicators alongside the comparisons — energy per square metre, per lease area and per common area, chilled-water consumption, waste per square metre, and refrigerant per year — each guarded so a missing building area is shown plainly rather than a wrong figure.
???? Notice & Aging columns on the Work Orders list — The list now shows two day-count columns: Notice (days measured from the Start Date) and Aging (days past the Due Date), each with a matching category column. Notice Type reads Upcoming, In SLA, Active Escalation, or — once finished — Completed / In SLA or Completed / Historical Escalation. Aging Type groups overdue items into 1–30, 31–60, 61–90, 90+ days, or Expired (more than 180 days overdue), and shows Completed On Time when a work order was finished by its due date. A Notice Staff column flags Yes when an open work order is overdue or due within 7 days. When a work order is completed, all of these values are locked in at that moment so they stop changing; reopening a work order resumes live counting. The 7-day alert window and the 180-day Expired threshold can be adjusted.
✨ Improved work order PDF photo layout — Printed work orders now show each timer session with the staff who started and stopped, start and end times, and before and progress photos side by side; completion photos appear in their own section, and empty photo areas are no longer shown.
✨ Exceptions now escalate and notify — Unresolved exceptions climb the management chain as they age — the Property and Operations Managers first, then the Area Director at 30 days, the Director at 60, and the President at 90; stocked hazardous waste escalates past 6 months — notifying the right people in-app and by email at each step.
???? Export Field Mapping — Administrators can now rename and reorder the columns of an export to match the field names an external reporting system expects, then apply that mapping when downloading.
???? Update installs cleanly — Fixed an issue that prevented the latest Energy & Sustainability update from installing.
???? Control who sees which properties — You can now limit each team member to specific properties, or to a brand, area of responsibility, or business unit, so people only see the locations they are responsible for — across records, reports, dashboards, exceptions and exports. Existing access is unchanged until an administrator turns the restriction on.
???? Access control & reliability — The meter readings list and detail now respect a user's assigned property access (when property restriction is turned on), closing a gap where readings could be seen outside scope. Also hardened background processing and date filters against rare edge cases.
???? Management screens load again — Fixed an issue where several Energy & Sustainability screens — Properties, Equipment, Waste/Refrigerant/Non-metered Records, Categories, and the new Consolidation view — could fail to open.
???? Consolidation screen — A new Consolidation view totals metered consumption, waste, refrigerant and non-metered fuel by property, category, end-use, equipment and more, for any period from daily to yearly, and rolls totals up to property type, brand, AOR and SBU. Click any figure to see the exact records behind it. It correctly handles shared (mother/sub) meters so nothing is double-counted, and replaces the previous Analytics screen as the single, accurate source of totals.
✨ Improved work order PDF layout — The printed work order groups timer photos by session, showing who started and stopped, session times, and before/progress images in a side-by-side layout matching the customer specification.
???? Data Export — A new Export area lets you pull the underlying records for utilities, waste, refrigerant and non-metered usage — filtered by property, period and stream — and download them as a CSV or Excel (XLSX) file, with each row traceable back to its original record. Access is controlled by a new Export permission.
???? Targets & Budgets — A new screen to set consumption targets, cost budgets and baselines per utility, meter or property, with the unit cost rates used to price consumption. Every stream is listed ready to fill in, and the values you set here will drive the upcoming performance comparisons and alerts.
✨ Notice & Aging thresholds are now configurable — Settings → Tasks now lets an administrator set the Notice Staff alert window (how many days before due a still-open work order is flagged, default 7) and the "Expired" threshold (how many days overdue before a work order is labelled Expired, default 180).
???? Exceptions screen — A new Exceptions screen lists every open consumption breach, missing reading and aging hazardous-waste item with its severity, status and escalation level, and lets you open one to see its full history and notifications and acknowledge, resolve or ignore it. The system now checks for new exceptions automatically in the background.
???? Dashboards — A new Dashboards screen shows at-a-glance charts for executive, utility, waste, refrigerant, chilled water, SEU/end-use and alerts & exceptions views. See consumption and exception trends over time, breakdowns by stream, category, meter, refrigerant type, SEU or severity, key performance indicators, and a live count of open, overdue and high-priority exceptions — all filterable by property and date range.
???? Menu icons — Fixed the missing icons next to the Reports and Refrigerant Records menu items (and their screen headings) so they display correctly.
???? Reports — A new Reports area generates formal, exportable reports for utilities, consolidation, SEU/end-use, waste, refrigerant, comparisons and exceptions over any period from daily to yearly. Group totals by stream, category, property, meter, SEU, hazardous status, permit status or refrigerant equipment type, see a totals row, open any total to view the records behind it, and download the result as a spreadsheet.
???? Activity Log — A new read-only Activity Log shows who created, edited or removed energy, waste, refrigerant and non-metered records and access scopes, and exactly when — giving you a clear trail for reviews and accountability.
???? Fixed import access controls — Sample file downloads, import actions, and the Import Center hub now respect each staff member's specific import permissions from their role. Someone with access to only one import type can no longer download templates or run imports for other types.
???? Performance comparison — A new Performance screen compares actual usage against your targets, budgets, baselines and the previous period — for any period from daily to yearly — showing the variance, percentage and an over/within/under status for each. Targets, budgets and baselines can now also be uploaded in bulk from a spreadsheet.
???? Automatic exception alerts — Energy & Sustainability now records consumption breaches, missing meter readings, and hazardous-waste aging as tracked exceptions, each with a severity, a status, and a full history — the foundation for the escalation and notifications that follow.
???? Fixed — Sample escalation notifications no longer cause background errors when the notifications panel loads.
✨ More accurate consumption totals — Energy and utility totals now count only the change between meter readings, so a meter's very first reading is no longer mistaken for a full period of usage, and a shared meter and its sub-meters are no longer counted twice. These corrected figures will power the upcoming consolidation views.
???? Performance indicators — The Performance screen now shows intensity indicators alongside the comparisons — energy per square metre, per lease area and per common area, chilled-water consumption, waste per square metre, and refrigerant per year — each guarded so a missing building area is shown plainly rather than a wrong figure.
???? Notice & Aging columns on the Work Orders list — The list now shows two day-count columns: Notice (days measured from the Start Date) and Aging (days past the Due Date), each with a matching category column. Notice Type reads Upcoming, In SLA, Active Escalation, or — once finished — Completed / In SLA or Completed / Historical Escalation. Aging Type groups overdue items into 1–30, 31–60, 61–90, 90+ days, or Expired (more than 180 days overdue), and shows Completed On Time when a work order was finished by its due date. A Notice Staff column flags Yes when an open work order is overdue or due within 7 days. When a work order is completed, all of these values are locked in at that moment so they stop changing; reopening a work order resumes live counting. The 7-day alert window and the 180-day Expired threshold can be adjusted.
✨ Improved work order PDF photo layout — Printed work orders now show each timer session with the staff who started and stopped, start and end times, and before and progress photos side by side; completion photos appear in their own section, and empty photo areas are no longer shown.
✨ Exceptions now escalate and notify — Unresolved exceptions climb the management chain as they age — the Property and Operations Managers first, then the Area Director at 30 days, the Director at 60, and the President at 90; stocked hazardous waste escalates past 6 months — notifying the right people in-app and by email at each step.
???? Export Field Mapping — Administrators can now rename and reorder the columns of an export to match the field names an external reporting system expects, then apply that mapping when downloading.
???? Update installs cleanly — Fixed an issue that prevented the latest Energy & Sustainability update from installing.
???? Control who sees which properties — You can now limit each team member to specific properties, or to a brand, area of responsibility, or business unit, so people only see the locations they are responsible for — across records, reports, dashboards, exceptions and exports. Existing access is unchanged until an administrator turns the restriction on.
???? Access control & reliability — The meter readings list and detail now respect a user's assigned property access (when property restriction is turned on), closing a gap where readings could be seen outside scope. Also hardened background processing and date filters against rare edge cases.
???? Management screens load again — Fixed an issue where several Energy & Sustainability screens — Properties, Equipment, Waste/Refrigerant/Non-metered Records, Categories, and the new Consolidation view — could fail to open.
✨ Improved work order photo layout — Before, During, and After photos in work order PDFs now appear in one clean table instead of repeated nested tables.
???? Fixed work order PDF text — Comments, descriptions, and checklist answers in work order PDFs now show clean readable text instead of visible formatting codes.
✨ Improved work order photo layout — Before, During, and After photos in work order PDFs now appear in one clean table instead of repeated nested tables.
???? Fixed work order PDF text — Comments, descriptions, and checklist answers in work order PDFs now show clean readable text instead of visible formatting codes.
✨ Improved work order photo layout — Before, During, and After photos in work order PDFs now appear in one clean table instead of repeated nested tables.
???? Fixed work order PDF text — Comments, descriptions, and checklist answers in work order PDFs now show clean readable text instead of visible formatting codes.
✨ Charge Breakdown in the Request List — The amenity request list and its Excel, CSV, and PDF exports now show the Basic Charge and Add-on Charge next to the Total Amount, so you can see exactly how each booking's price is made up instead of just the grand total.
✨ Charge Breakdown in the Request List — The service request list and its Excel, CSV, and PDF exports now show the Basic Charge and Add-on Charge next to the Total Amount, so you can see exactly how each request's price is made up instead of just the grand total.
???? Request Confirmation Message — Applied the same fix on the service booking screen so a saved request no longer shows a false failure message that could prompt duplicate submissions.
???? Booking Confirmation Message — Fixed an issue where creating an amenity booking could show a failure message even though the request was saved successfully, which led some users to submit duplicate bookings. The screen now shows the correct confirmation when the booking is created.
???? 360 Photo markers — Clicking a marked area on a location's 360 photo now opens that asset's information page instead of an unrelated screen or error.
???? Time Range Correction — Fixed an issue on the amenity booking screen where changing the start time after both start and end were already selected would incorrectly update the end time instead. You can now adjust the start or end time using clear buttons, or tap another time to start over, without leaving the page.
???? Time Range Correction — Fixed the same time-range selection issue on the service booking screen: after choosing start and end, you can now adjust either time with dedicated buttons or tap another slot to start over, without recreating the request from scratch.
???? Meter & equipment registry — Meters now capture full registry details (property, building, area, stream and category, SEU, mother/submeter relationship, analog or digital type, brand, multiplier, and service provider). A new Equipment list tracks chillers, generators, HVAC and more, including refrigerant type, chiller type, and cooling type.