Changelog

Follow all system updates and improvements

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July 2026

Training Guide

???? Training Guide — Added a step-by-step training guide for Expenses in the Training Center.

Knowledge Base training guide

???? Knowledge Base training guide — Added in-product training documentation for articles, groups, and customer portal visibility settings.

Leads training guide

???? Leads training guide — Added in-product training documentation for the leads list, importing prospects, and converting leads to customers.

Projects training guide

???? Projects training guide — Added in-product training documentation for the project list, creating projects, and working the project workspace.

Reports training guide

???? Reports training guide — Added in-product training documentation for sales, expenses, and income comparison reports.

Training Guide

???? Training Guide — Added a step-by-step training guide for Sales in the Training Center.

Training Guide

???? Training Guide — Added a step-by-step training guide for Subscriptions in the Training Center.

Tasks training guide

???? Tasks training guide — Added in-product training documentation for the Tasks list, filters, creating work items, and related settings.

Tasks training guide

???? Tasks training guide — Added in-product training documentation for the Tasks list, filters, creating work items, and related settings.

Automatic task closure tracking

???? Automatic task closure tracking — Tasks that the system closes automatically after seven days in progress are now flagged so they can be identified in future reports.

Admin booking customer list

Admin booking customer list — Incomplete customer accounts no longer appear when staff create an amenity booking: individuals need first and last name, and corporate or developer accounts need a corporate name. Completed profiles show the apartment number after the name when one is linked.

Admin booking customer list

Admin booking customer list — Incomplete customer accounts no longer appear when staff create a service request: individuals need first and last name, and corporate or developer accounts need a corporate name. Completed profiles show the apartment number after the name when one is linked.

Aging now matches Work Orders

???? Aging now matches Work Orders — The Tickets list now shows Aging and Aging Type columns that work exactly like the Work Order list: Aging counts the days a ticket is past its due date (its service-level target, or a linked work order's due date), grouped into 1 Day, 2 - 7 Days, 8 - 30 Day, 31 - 60 Day, 61 - 90 Day, and 90+ Day. A ticket shows a dash until it is past due, and once it is resolved/closed its Aging locks in the final number of days it was late. The old Notice, Notice Type, Countdown, and Overdue columns have been removed in favor of this consistent view.

Automatic work order closure tracking

???? Automatic work order closure tracking — Work orders the system closes on its own after seven days in progress are now recorded with a clear automatic-closure flag for reporting.

Deviation Form Approval Chain

???? Deviation Form Approval Chain — The Deviation Form now routes through the Property Manager, OM/Brand Head, SBU Head, and Regulatory Compliance Head in order; each person only sees and completes their stage, the compliance colour is chosen only at final approval, and approvers can return the form to the Property Manager for corrections.

Automatic task closure tracking

???? Automatic task closure tracking — Tasks that the system closes automatically after seven days in progress are now flagged so they can be identified in future reports.

CSV downloads work every time

???? CSV downloads work every time — Fixed the Export, Consolidation drill-down and Reports "download" buttons, which could fail to start after the previous update. Downloads now run reliably.

You can now set targets for Waste

???? You can now set targets for Waste — Setting a target with Source = Waste now saves (previously it silently did nothing). Leave the slice blank to target total waste, or pick disposed/stocked for a specific slice.

Performance shows the right Waste totals

???? Performance shows the right Waste totals — The Performance screen now shows the actual waste quantity for the period instead of 0 when no specific slice is chosen.

"Others" waste category

???? "Others" waste category — Added "Others" as a selectable category under General Solid Waste, alongside Biodegradable, Recyclables, Plastics, Residual and Special Waste.

Work orders link back to their alert

Work orders link back to their alert — When an overconsumption alert raises a work order, the alert's history now records it ("work order created"), and the work order is assigned to the responsible person (Property Manager for weekly, Operations Manager for monthly) when that person is configured.

Clearer alert history when no one is assigned

???? Clearer alert history when no one is assigned — An alert that escalates with no recipients set up now records that in its notification history instead of leaving it blank.

Admin booking customer list

Admin booking customer list — Incomplete customer accounts no longer appear when staff create an amenity booking: individuals need first and last name, and corporate or developer accounts need a corporate name. Completed profiles show the apartment number after the name when one is linked.

Admin booking customer list

Admin booking customer list — Incomplete customer accounts no longer appear when staff create a service request: individuals need first and last name, and corporate or developer accounts need a corporate name. Completed profiles show the apartment number after the name when one is linked.

Aging now matches Work Orders

???? Aging now matches Work Orders — The Tickets list now shows Aging and Aging Type columns that work exactly like the Work Order list: Aging counts the days a ticket is past its due date (its service-level target, or a linked work order's due date), grouped into 1 Day, 2 - 7 Days, 8 - 30 Day, 31 - 60 Day, 61 - 90 Day, and 90+ Day. A ticket shows a dash until it is past due, and once it is resolved/closed its Aging locks in the final number of days it was late. The old Notice, Notice Type, Countdown, and Overdue columns have been removed in favor of this consistent view.

Automatic work order closure tracking

???? Automatic work order closure tracking — Work orders the system closes on its own after seven days in progress are now recorded with a clear automatic-closure flag for reporting.

Deviation Form Approval Chain

???? Deviation Form Approval Chain — The Deviation Form now routes through the Property Manager, OM/Brand Head, SBU Head, and Regulatory Compliance Head in order; each person only sees and completes their stage, the compliance colour is chosen only at final approval, and approvers can return the form to the Property Manager for corrections.

Automatic task closure tracking

???? Automatic task closure tracking — Tasks that the system closes automatically after seven days in progress are now flagged so they can be identified in future reports.

CSV downloads work every time

???? CSV downloads work every time — Fixed the Export, Consolidation drill-down and Reports "download" buttons, which could fail to start after the previous update. Downloads now run reliably.

You can now set targets for Waste

???? You can now set targets for Waste — Setting a target with Source = Waste now saves (previously it silently did nothing). Leave the slice blank to target total waste, or pick disposed/stocked for a specific slice.

Performance shows the right Waste totals

???? Performance shows the right Waste totals — The Performance screen now shows the actual waste quantity for the period instead of 0 when no specific slice is chosen.

"Others" waste category

???? "Others" waste category — Added "Others" as a selectable category under General Solid Waste, alongside Biodegradable, Recyclables, Plastics, Residual and Special Waste.

Work orders link back to their alert

Work orders link back to their alert — When an overconsumption alert raises a work order, the alert's history now records it ("work order created"), and the work order is assigned to the responsible person (Property Manager for weekly, Operations Manager for monthly) when that person is configured.

Clearer alert history when no one is assigned

???? Clearer alert history when no one is assigned — An alert that escalates with no recipients set up now records that in its notification history instead of leaving it blank.

Admin booking customer list

Admin booking customer list — Incomplete customer accounts no longer appear when staff create an amenity booking: individuals need first and last name, and corporate or developer accounts need a corporate name. Completed profiles show the apartment number after the name when one is linked.

Admin booking customer list

Admin booking customer list — Incomplete customer accounts no longer appear when staff create a service request: individuals need first and last name, and corporate or developer accounts need a corporate name. Completed profiles show the apartment number after the name when one is linked.

Aging now matches Work Orders

???? Aging now matches Work Orders — The Tickets list now shows Aging and Aging Type columns that work exactly like the Work Order list: Aging counts the days a ticket is past its due date (its service-level target, or a linked work order's due date), grouped into 1 Day, 2 - 7 Days, 8 - 30 Day, 31 - 60 Day, 61 - 90 Day, and 90+ Day. A ticket shows a dash until it is past due, and once it is resolved/closed its Aging locks in the final number of days it was late. The old Notice, Notice Type, Countdown, and Overdue columns have been removed in favor of this consistent view.

Automatic work order closure tracking

???? Automatic work order closure tracking — Work orders the system closes on its own after seven days in progress are now recorded with a clear automatic-closure flag for reporting.

Improved

Improved — The Custom Report Generator for task reports now includes a Select All button on each column group—general fields, location and work details, and asset details—so you can quickly include or clear an entire section at once.

Limit photos per work order stage

???? Limit photos per work order stage — You can now set how many photos may be added to each stage (Before, During, After) of a work order. Once the limit is reached, extra uploads are blocked and the person is notified. Set the limit to zero to keep it unlimited.

Improved

Improved — The Custom Report Generator for task reports now includes a Select All button on each column group—general fields, location and work details, and asset details—so you can quickly include or clear an entire section at once.

Limit photos per work order stage

???? Limit photos per work order stage — You can now set how many photos may be added to each stage (Before, During, After) of a work order. Once the limit is reached, extra uploads are blocked and the person is notified. Set the limit to zero to keep it unlimited.

Improved

Improved — The Custom Report Generator for task reports now includes a Select All button on each column group—general fields, location and work details, and asset details—so you can quickly include or clear an entire section at once.

Limit photos per work order stage

???? Limit photos per work order stage — You can now set how many photos may be added to each stage (Before, During, After) of a work order. Once the limit is reached, extra uploads are blocked and the person is notified. Set the limit to zero to keep it unlimited.

Unit ownership stays in sync with the customer account

Unit ownership stays in sync with the customer account — When you change ownership type or developer turnover date on a customer's Unit tab and save, the linked customer account is updated automatically. Individual ownership marks the account as Individual; developer or corporate ownership marks it as Corporate.

Improved owner import preview

Improved owner import preview — The preview step for customer owner imports now shows Corporate Name instead of first and last name for corporate and developer rows, while individual rows still show first and last name.

Asset attribute import by name

Asset attribute import by name — Asset attribute imports can now match an existing asset by Asset Name when Asset Tag is left blank. If the tag is provided but not found, the row is rejected without trying the name. When several assets share the same name, the row is skipped so values are never applied to the wrong asset.

Developer owner imports

???? Developer owner imports — When an owner is imported with developer ownership type, the customer account is now saved as Corporate instead of Individual. Re-imports update the account type the same way.

Admin booking customer list

???? Admin booking customer list — When staff create an amenity booking on behalf of a resident, the customer dropdown now shows the correct name: first and last name for individual accounts and corporate name for corporate and developer accounts, instead of blank entries or placeholders.

Admin booking customer list

???? Admin booking customer list — When staff create a service request on behalf of a resident, the customer dropdown now shows the correct name: first and last name for individual accounts and corporate name for corporate and developer accounts, instead of blank entries or placeholders.