Changelog
Follow all system updates and improvements
Follow all system updates and improvements
✨ Customer Accounts — The bulk action to e-mail a first-time sign-in link is easier to spot, uses clearer wording, and matches the same title-style labels as the confirmation messages.
✨ Units — The spreadsheet import on the units list is now labeled Import Customer Unit Data so the action matches how teams refer to that data load.
✨ Service request list columns — The column picker now lets you put the table back to its default layout in one step, with column controls kept on the column dialog.
✨ Asset list columns — The column picker now includes a one-step way to restore the default layout, and the controls for showing, hiding, and reordering columns appear on the column dialog where you expect them.
✨ Task list columns — The column picker now lets you put the table back to its default layout in one step. Actions for showing, hiding, and reordering columns stay with that picker so they are not mixed with unrelated bulk actions.
✨ Ticket list columns — The column picker now lets you put the table back to its default layout in one step. Actions for showing, hiding, and reordering columns stay with that picker so they are not mixed with unrelated bulk actions.
✨ Parcel list columns — The column picker now lets you put the table back to its default layout in one step, with column controls kept on the column dialog.
✨ Amenity request list columns — The column picker now lets you put the table back to its default layout in one step, with column controls kept on the column dialog.
✨ Personnel list columns — The column picker now lets you put the table back to its default layout in one step, with column controls kept on the column dialog.
???? Create Ticket — Contact & Guest Details — When you create a ticket linked to a contact, the form again requires a contact before you can save. If you switch back from opening a ticket without a contact, the temporary name and email fields are cleared so they no longer show on the contact version of the form.
???? Contacts — Fixed an issue where the contact form's email field would be auto-filled by the browser when opening the modal, immediately locking the field if a matching record was found and preventing the user from finishing typing. The email field now waits for the user to actually focus and type before checking for an existing record.
✨ Service request list columns — The column picker now lets you put the table back to its default layout in one step, with column controls kept on the column dialog.
✨ Asset list columns — The column picker now includes a one-step way to restore the default layout, and the controls for showing, hiding, and reordering columns appear on the column dialog where you expect them.
???? Contacts — Fixed a technical error that prevented the contact list from loading correctly due to a database conflict between client and contact information.
✨ Task list columns — The column picker now lets you put the table back to its default layout in one step. Actions for showing, hiding, and reordering columns stay with that picker so they are not mixed with unrelated bulk actions.
✨ Ticket list columns — The column picker now lets you put the table back to its default layout in one step. Actions for showing, hiding, and reordering columns stay with that picker so they are not mixed with unrelated bulk actions.
✨ Parcel list columns — The column picker now lets you put the table back to its default layout in one step, with column controls kept on the column dialog.
✨ Amenity request list columns — The column picker now lets you put the table back to its default layout in one step, with column controls kept on the column dialog.
✨ Personnel list columns — The column picker now lets you put the table back to its default layout in one step, with column controls kept on the column dialog.
???? Create Ticket — Contact & Guest Details — When you create a ticket linked to a contact, the form again requires a contact before you can save. If you switch back from opening a ticket without a contact, the temporary name and email fields are cleared so they no longer show on the contact version of the form.
???? Contacts — Fixed an issue where the contact form's email field would be auto-filled by the browser when opening the modal, immediately locking the field if a matching record was found and preventing the user from finishing typing. The email field now waits for the user to actually focus and type before checking for an existing record.
✨ Service request list columns — The column picker now lets you put the table back to its default layout in one step, with column controls kept on the column dialog.
✨ Asset list columns — The column picker now includes a one-step way to restore the default layout, and the controls for showing, hiding, and reordering columns appear on the column dialog where you expect them.
???? Contacts — Fixed a technical error that prevented the contact list from loading correctly due to a database conflict between client and contact information.
✨ Task list columns — The column picker now lets you put the table back to its default layout in one step. Actions for showing, hiding, and reordering columns stay with that picker so they are not mixed with unrelated bulk actions.
✨ Ticket list columns — The column picker now lets you put the table back to its default layout in one step. Actions for showing, hiding, and reordering columns stay with that picker so they are not mixed with unrelated bulk actions.
✨ Parcel list columns — The column picker now lets you put the table back to its default layout in one step, with column controls kept on the column dialog.
✨ Amenity request list columns — The column picker now lets you put the table back to its default layout in one step, with column controls kept on the column dialog.
✨ Personnel list columns — The column picker now lets you put the table back to its default layout in one step, with column controls kept on the column dialog.
???? Create Ticket — Contact & Guest Details — When you create a ticket linked to a contact, the form again requires a contact before you can save. If you switch back from opening a ticket without a contact, the temporary name and email fields are cleared so they no longer show on the contact version of the form.
✨ Service Booking Screen — Unified the look and feel of the service booking form with the amenity booking form. The booking date now opens in a clean pop-up calendar, available hours are highlighted in blue and busy hours in red, and selecting a start and end time clearly shows the chosen range, so staff have the same consistent experience across both booking flows.
???? Lead Time Save Across Timezones & Submit Button Reset — Fixed an issue on the create ticket screen where the Lead Time validation could reject a valid date when the system's configured timezone was different from the user's local timezone, causing the saved hour to be off by several hours. The Lead Time field now also correctly accepts the current date and time when the user selects "now" from the picker, and the submit button no longer stays stuck in the "Please wait" state if the validation rejects the form. Reminder: for dates and times across the platform to display in your local time, the system timezone must be configured correctly in Settings → Localization → Default Timezone.
✨ Units list — After you finish a SAP import from the pop-up, the list refreshes on its own so client links and unit details stay in sync.
✨ Units list — The shortcut next to SAP now reads Import Units (with that spelling) and opens the unit master spreadsheet import.
???? Bulk ticket import — Opening the ticket import screen, loading a file, or downloading the sample template now requires a top-level administrator, an iNexxus support administrator, or a team member explicitly allowed to run bulk imports from the import tools.
✨ Service Booking Screen — Unified the look and feel of the service booking form with the amenity booking form. The booking date now opens in a clean pop-up calendar, available hours are highlighted in blue and busy hours in red, and selecting a start and end time clearly shows the chosen range, so staff have the same consistent experience across both booking flows.
???? Lead Time Save Across Timezones & Submit Button Reset — Fixed an issue on the create ticket screen where the Lead Time validation could reject a valid date when the system's configured timezone was different from the user's local timezone, causing the saved hour to be off by several hours. The Lead Time field now also correctly accepts the current date and time when the user selects "now" from the picker, and the submit button no longer stays stuck in the "Please wait" state if the validation rejects the form. Reminder: for dates and times across the platform to display in your local time, the system timezone must be configured correctly in Settings → Localization → Default Timezone.
✨ Units list — After you finish a SAP import from the pop-up, the list refreshes on its own so client links and unit details stay in sync.
✨ Units list — The shortcut next to SAP now reads Import Units (with that spelling) and opens the unit master spreadsheet import.
✨ Customer Management — When you finish an owner or resident import from the pop-up on Customer Accounts, the directory list now refreshes on its own so you see updated names and statuses without leaving the page.
???? Bulk ticket import — Opening the ticket import screen, loading a file, or downloading the sample template now requires a top-level administrator, an iNexxus support administrator, or a team member explicitly allowed to run bulk imports from the import tools.
✨ Service Booking Screen — Unified the look and feel of the service booking form with the amenity booking form. The booking date now opens in a clean pop-up calendar, available hours are highlighted in blue and busy hours in red, and selecting a start and end time clearly shows the chosen range, so staff have the same consistent experience across both booking flows.
???? Lead Time Save Across Timezones & Submit Button Reset — Fixed an issue on the create ticket screen where the Lead Time validation could reject a valid date when the system's configured timezone was different from the user's local timezone, causing the saved hour to be off by several hours. The Lead Time field now also correctly accepts the current date and time when the user selects "now" from the picker, and the submit button no longer stays stuck in the "Please wait" state if the validation rejects the form. Reminder: for dates and times across the platform to display in your local time, the system timezone must be configured correctly in Settings → Localization → Default Timezone.
✨ Units list — After you finish a SAP import from the pop-up, the list refreshes on its own so client links and unit details stay in sync.
✨ Units list — The shortcut next to SAP now reads Import Units (with that spelling) and opens the unit master spreadsheet import.
✨ Customer Management — When you finish an owner or resident import from the pop-up on Customer Accounts, the directory list now refreshes on its own so you see updated names and statuses without leaving the page.
???? Bulk ticket import — Opening the ticket import screen, loading a file, or downloading the sample template now requires a top-level administrator, an iNexxus support administrator, or a team member explicitly allowed to run bulk imports from the import tools.
???? Service Requests – Ongoing & Closed Columns — Added "Ongoing" and "Closed" status columns to Service Requests so requests that previously fell outside the visible statuses are now counted and labeled correctly.
???? Work Order – Template Column — Added a "Template" column to the Work Order section so recurring-maintenance task templates (kept in the system as scheduling rules) are visible in the report and the section total reconciles with the underlying task list.
???? Service Requests – Total Requests Reconciliation — The Total Requests column now includes requests that were converted to tickets, matching the total shown in the source service-request list. The status-specific columns continue to exclude converted-to-ticket requests so the existing breakdown still makes sense.