Changelog
Follow all system updates and improvements
Follow all system updates and improvements
⚠️ Removed — "Reactive Maintenance" is no longer available as a ticket category in the Tickets and Work Order Task modules. Existing items keep their original labels for reference.
⚠️ Removed — "Reactive Maintenance" is no longer available as a ticket category in the Tickets and Work Order Task modules. Existing items keep their original labels for reference.
⚠️ Removed — "Reactive Maintenance" is no longer available as a ticket category in the Tickets and Work Order Task modules. Existing items keep their original labels for reference.
✨ Smart Ticket Type — The Type field on the ticket form now adapts based on how the ticket was opened. Tickets created directly show only Concerns, Feedback, Self-IE, and Others. Tickets converted from a Service Request are automatically categorized as Service Request. Tickets converted from a Work Order Task are limited to Corrective, Reactive, or Planned Maintenance.
???? Self-IE Category — Added a new "Self-IE" ticket category for tickets created directly in the admin module.
???? Maintenance Type Preserved on Conversion — Converting a task with type Reactive Maintenance or Planned Maintenance into a ticket now correctly carries that maintenance type. Previously, all converted tickets defaulted to Corrective Maintenance regardless of the original task type.
✨ Service Request Link Preserved — When a ticket is created from a task that originally came from a Service Request, the new ticket now retains the link to the original Service Request for traceability.
✨ Smart Ticket Type — The Type field on the ticket form now adapts based on how the ticket was opened. Tickets created directly show only Concerns, Feedback, Self-IE, and Others. Tickets converted from a Service Request are automatically categorized as Service Request. Tickets converted from a Work Order Task are limited to Corrective, Reactive, or Planned Maintenance.
???? Self-IE Category — Added a new "Self-IE" ticket category for tickets created directly in the admin module.
???? Maintenance Type Preserved on Conversion — Converting a task with type Reactive Maintenance or Planned Maintenance into a ticket now correctly carries that maintenance type. Previously, all converted tickets defaulted to Corrective Maintenance regardless of the original task type.
✨ Service Request Link Preserved — When a ticket is created from a task that originally came from a Service Request, the new ticket now retains the link to the original Service Request for traceability.
✨ Smart Ticket Type — The Type field on the ticket form now adapts based on how the ticket was opened. Tickets created directly show only Concerns, Feedback, Self-IE, and Others. Tickets converted from a Service Request are automatically categorized as Service Request. Tickets converted from a Work Order Task are limited to Corrective, Reactive, or Planned Maintenance.
???? Self-IE Category — Added a new "Self-IE" ticket category for tickets created directly in the admin module.
???? Maintenance Type Preserved on Conversion — Converting a task with type Reactive Maintenance or Planned Maintenance into a ticket now correctly carries that maintenance type. Previously, all converted tickets defaulted to Corrective Maintenance regardless of the original task type.
✨ Service Request Link Preserved — When a ticket is created from a task that originally came from a Service Request, the new ticket now retains the link to the original Service Request for traceability.
???? Manage Columns — Fixed an issue on the visitor lists where, after navigating to the next page, the data in the columns appeared misaligned with the chosen column order.
???? Manage Columns — Fixed an issue on the service request list where, after navigating to the next page, the data in the columns appeared misaligned with the chosen column order.
???? Manage Columns — Fixed an issue on the parcel list where, after navigating to the next page, the data in the columns appeared misaligned with the chosen column order.
???? Manage Columns — Fixed an issue on the amenity request list where, after navigating to the next page, the data in the columns appeared misaligned with the chosen column order.
???? Manage Columns — Fixed an issue on the visitor lists where, after navigating to the next page, the data in the columns appeared misaligned with the chosen column order.
???? Manage Columns — Fixed an issue on the service request list where, after navigating to the next page, the data in the columns appeared misaligned with the chosen column order.
???? Manage Columns — Fixed an issue on the parcel list where, after navigating to the next page, the data in the columns appeared misaligned with the chosen column order.
???? Manage Columns — Fixed an issue on the amenity request list where, after navigating to the next page, the data in the columns appeared misaligned with the chosen column order.
???? Manage Columns — Fixed an issue on the visitor lists where, after navigating to the next page, the data in the columns appeared misaligned with the chosen column order.
???? Manage Columns — Fixed an issue on the service request list where, after navigating to the next page, the data in the columns appeared misaligned with the chosen column order.
???? Manage Columns — Fixed an issue on the parcel list where, after navigating to the next page, the data in the columns appeared misaligned with the chosen column order.
???? Manage Columns — Fixed an issue on the amenity request list where, after navigating to the next page, the data in the columns appeared misaligned with the chosen column order.
???? Web Auto Attendance Location — Fixed an issue where some automatic web attendance records could appear without the correct personnel details, causing inconsistent location display in attendance logs. Automatic web entries now consistently show the expected location label in English.
???? Web Auto Attendance Location — Fixed an issue where some automatic web attendance records could appear without the correct personnel details, causing inconsistent location display in attendance logs. Automatic web entries now consistently show the expected location label in English.
???? Web Auto Attendance Location — Fixed an issue where some automatic web attendance records could appear without the correct personnel details, causing inconsistent location display in attendance logs. Automatic web entries now consistently show the expected location label in English.
???? Manage Columns — Added a column manager on the personnel list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.
✨ Pending Uploads Report — Documents still waiting for a file now show the same compliance status colours as the rest of Regulatory Compliance, so teams can see how each missing item is classified at a glance.
???? Fixed — Fully booked time ranges no longer appear available when choosing a time slot.
???? Manage Columns — Added a column manager on the amenity request list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.
???? Lead Time target — When you set a service level on a ticket, Lead Time can be filled automatically from your SLA's approved-stage duration (date and time). If that duration is zero, you pick the target date and time yourself. On existing tickets, changing the service level updates Lead Time the same way, using the ticket's original creation moment as the starting point.
???? Manage Columns — Added a column manager on the parcel list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.
???? Manage Columns — Added a column manager on the task list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.
???? PDF Reports by Email — Scheduled regulatory reports now arrive as a formatted PDF attachment, with a clean summary in the email body for quick review.
???? PDF Notifications by Email — Scheduled regulatory notifications about expiring or expired documents now include a PDF attachment listing every affected document, alongside a tidy summary in the email itself.
???? Manage Columns — Added a column manager on the ticket list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.
✨ Ticket Lead Time storage — Updates how the Lead Time field is stored so it can hold both a date and a time together, matching the way teams set target completion on tickets.
???? Tickets — Export All — Fixed two display issues with the redesigned export: in Excel, columns now size correctly based on the actual ticket data (the first column no longer appears abnormally wide), and in the exported PDF the last column is no longer cut off — the pages now use a wider format with adjusted text sizing so every column is fully visible.
✨ Improved — When staff create an amenity booking, the available and busy color legend lines up with the time field, a short note explains that the end of one booking can still be the start of the next, and the time range label is clearer.
???? Manage Columns — Visitors Lists — Added a column manager on both the visitors list and the admin visitors list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.
✨ Security — Added automatic email confirmation when a team member changes their password through the portal or profile settings.
✨ Security — Added automatic email confirmation when a contact changes their password through the portal or profile settings.
???? Compliance Status Settings — Administrators can now configure which compliance color (green, orange, red, yellow, black, archived) applies to each document status directly from Settings, without requiring a developer.
✨ Improved Search — Updated the menu search field with a clearer placeholder and added a notification when no matching results are found.
✨ Tickets — Lead Time with SLA — When you create or edit a ticket from the asset workflow and choose a service level by hand, Lead Time now responds correctly: automatic target time when the level includes a duration, or a date-and-time choice when it does not.
???? Manage Columns — Added a column manager on the service request list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.