Changelog

Follow all system updates and improvements

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June 2026
improvement APMC Staging staging services v1.7.3 Jun 25, 2026

Refreshed Services Dashboard

✨ Refreshed Services Dashboard — The Services dashboard has a cleaner, more modern look. The headline counts now appear as colour-coded cards with icons, the quick-action shortcuts are larger tap-friendly tiles, the status labels in the recent-requests list now show in colour, and the requests-over-time chart now spans a full year instead of six months. All the same information is shown — only the presentation has been improved.
improvement APMC Staging staging clients v1.2.10 Jun 25, 2026

Customer Accounts

✨ Customer Accounts — Refreshed the Customer Accounts screen with a cleaner, more modern look. The account totals now appear as colour-coded summary cards with icons, and the page header and its action buttons are tidier and easier to scan. All the same information, filters, and actions remain available — only the presentation has been improved.
improvement APMC Staging staging assets v1.2.9 Jun 25, 2026

360 photo asset list

???? 360 photo asset list — The asset dropdown when marking a location on a 360 photo now lists every asset assigned to that location, matching the assets shown on the location page.
removed APMC Staging staging assets v1.2.8 Jun 25, 2026

360 photo markers and scenes

✨ 360 photo markers and scenes — Asset markers on a location's 360 photo now show green when the asset is running and red when it is out for repair. Each 360 scene thumbnail has explicit Edit and Delete actions so scenes are no longer removed by clicking the image.
feature APMC Staging staging changelog v1.2.3 Jun 25, 2026

System Updates in the sidebar

???? System Updates in the sidebar — Added a System Updates link in the More section of the admin menu so staff can open the public update timeline without leaving the portal.
feature APMC Staging staging ai_insights v1.2.2 Jun 25, 2026

The assistant now feels active, not just on-call

✨ The assistant now feels active, not just on-call — Background watching is now on by default and checks far more often, so things that need attention surface on their own. While you have a screen open, a new "heads up" now pops over the assistant button the moment something comes up — you no longer have to refresh to see it — and that pop now shows the detail, not just a count. When there's nothing to flag, a quiet green dot on the button shows the assistant is watching and when it last checked, so it feels present rather than idle. And whenever you open a watched screen, it does a fresh check right then, so what you see is current as of now. Administrators can still turn the watch off or retune how often it runs.
improvement APMC Staging staging ai_insights v1.2.1 Jun 25, 2026

Easier-to-read answers

✨ Easier-to-read answers — The assistant's chat replies are now nicely formatted — headings, bold text, and bulleted or numbered steps appear properly instead of showing the raw symbols around the text — so longer how-to answers are much easier to follow.
improvement APMC Staging staging ai_insights v1.2.0 Jun 25, 2026

AI Support on Training

???? AI Support on Training — The assistant now appears as AI Support on the Training screens. On the Training hub it knows the whole library of guides — ask "how do I approve a visitor?" or "where do I record an energy reading?" and it finds the right guide and walks you through the steps. On any single guide it's anchored to that feature, ready to answer your questions about it. It only reads the guides and explains how to do things — it never makes changes for you.
improvement APMC Staging staging ai_insights v1.1.9 Jun 25, 2026

Now on the Escalation Control matrix too

???? Now on the Escalation Control matrix too — The assistant now works on the Escalation Control matrix: open it for a plain-English summary of how escalation is set up (how many rules, across which areas, and how far up the chain they go — up to President — plus where a specialist is involved), and ask follow-up questions like "which rules reach the President?" It reads and explains the configuration only — changing a rule still happens on the matrix screen itself.
improvement APMC Staging staging ai_insights v1.1.8 Jun 25, 2026

Now on the Parcels register too

???? Now on the Parcels register too — The assistant now works on the Parcels screen: open it for a summary of the parcel room (how many are awaiting pickup, how many expired uncollected, and the spread by delivery company and parcel type), and ask follow-up questions like "which parcels are expired and uncollected?" The background check also flags parcels awaiting pickup and an expired-uncollected backlog. For safety it only reads here — marking a parcel arrived or handing it over still happens at the desk, with proof.
fix APMC Staging staging defective_asset_management v1.1.8 Jun 25, 2026

Fixed

???? Fixed — The Defective Assets list now opens correctly even when no equipment is currently flagged defective, instead of showing a blank or broken table.
improvement APMC Staging staging personnel_manning v1.1.8 Jun 25, 2026

Refreshed Attendance Exceptions Screen

Refreshed Attendance Exceptions Screen — The attendance exceptions screen has a cleaner, more modern look. The summary totals at the top now appear as colour-coded cards with icons, and the header is tidier. All the same information and actions are available — only the presentation has been improved.
improvement APMC Staging staging personnel_manning v1.1.8 Jun 25, 2026

Refreshed Attendance Screen

Refreshed Attendance Screen — The attendance management screen has a cleaner, more modern look. The headline counts (records, present, absent, late, on-leave, hours) and the attendance-source counts now appear as colour-coded summary cards with icons, the toolbar and filters are tidier, and the export icons display correctly. All the same information, filters, and actions are available — only the presentation has been improved.
improvement APMC Staging staging ai_insights v1.1.7 Jun 25, 2026

Now on the Visitors register too

???? Now on the Visitors register too — The assistant now works on the Visitors screen: open it for a summary of the register (who's waiting for approval, today's and the last week's visitors, and the split by status and visitor type), ask follow-up questions like "which visitors are pending approval?", and ask it to approve, deny, check in or check out a visitor — always confirming first, and using the same process that notifies the resident. The background check also flags visitors waiting for approval.
improvement APMC Staging staging ai_insights v1.1.6 Jun 25, 2026

Now on Regulatory Compliance too

???? Now on Regulatory Compliance too — The assistant now works on the Regulatory Compliance documents screen: open it for a summary of the register (how many documents are valid, expired, or expiring soon, and the spread by compliance state and category), and ask follow-up questions like "which documents are expired?" The background check also flags expired documents and ones expiring within 30 days. For safety, the assistant only reads and summarizes here — it never approves, rejects, or changes a document, so compliance stays in the proper approval process.
improvement APMC Staging staging tasks v1.1.5 Jun 25, 2026

Refreshed look

✨ Refreshed look — The Tasks list now matches the rest of the platform: a titled header, the task-status counts shown as summary cards, the SLA Countdown and Overdue panels side by side as cards, a cleaner Filter panel with updated icons, and the list wrapped in its own card. The status summary can be collapsed. All filters, columns, and tools work exactly as before.
improvement APMC Staging staging ai_insights v1.1.5 Jun 25, 2026

Now on the Assets register too

???? Now on the Assets register too — The assistant now works on Assets as well: open it for a summary of the register (how many assets, which need attention because they're out for repair or defective, and how the fleet is split by category), ask follow-up questions, and ask it to update an asset's status or category — always confirming first. The background check also watches for assets that need attention.
improvement APMC Staging staging ai_insights v1.1.4 Jun 25, 2026

Now on the Tasks screen too

???? Now on the Tasks screen too — The assistant now works on Tasks the same way it does on Tickets: open it for a summary of your task workload (open, overdue, due this week, by status and priority), ask follow-up questions, and ask it to assign a task, change its status, or change its priority — always confirming first. The background check also watches for overdue and unassigned tasks.
improvement APMC Staging staging ai_insights v1.1.3 Jun 25, 2026

Alerts that come to you

✨ Alerts that come to you — When there's something needing attention, a small pop-up now appears over the assistant button with a count, so you notice right away without opening anything. Click it to jump straight to the details, or dismiss it.
improvement APMC Staging staging ai_insights v1.1.2 Jun 25, 2026

Daily email digest

???? Daily email digest — You can now have the system email a once-a-day roundup of everything currently needing attention to each person who should know, so important items reach the right people even if they don't open the app that day. An administrator turns it on from settings; it's off by default.
improvement APMC Staging staging ai_insights v1.1.1 Jun 25, 2026

See your alerts right in the panel, and choose who gets them

✨ See your alerts right in the panel, and choose who gets them — When you open the assistant, anything the background check flagged for you now appears at the top as a "Heads up" list, and you can dismiss each one. Administrators can also pick which staff roles receive these alerts, instead of always notifying every administrator.
improvement APMC Staging staging ai_insights v1.1.0 Jun 25, 2026

Heads-up alerts, even when you're not looking

???? Heads-up alerts, even when you're not looking — AI Insights can now watch the queue in the background and notify staff when something needs attention — a large backlog of tickets sitting too long, or too many tickets with no one assigned — without anyone having the screen open. An administrator can switch it on, choose how often it checks and the thresholds that trigger an alert, and run a check on demand from settings.
feature APMC Staging staging ai_insights v1.0.9 Jun 25, 2026

Smoother action conversations

✨ Smoother action conversations — After you confirm an action, the assistant now remembers it was done, so a follow-up like "thanks" gets a normal reply instead of offering to repeat the same change. If there's nothing left to do, it simply tells you rather than showing an empty confirmation, and starting a new question automatically clears any confirmation you didn't act on.
improvement APMC Staging staging ai_insights v1.0.8 Jun 25, 2026

Reassign a whole queue in one step

???? Reassign a whole queue in one step — On the Tickets screen you can now ask the assistant to move every ticket from one person to another (or to yourself) at once — for example "move all of Maria's tickets to me." It first tells you exactly how many tickets will move and waits for your confirmation before anything changes, and the reassignment is recorded.
improvement APMC Staging staging ai_insights v1.0.8 Jun 25, 2026

Referring to a teammate by name now works

???? Referring to a teammate by name now works — Asking the assistant to assign or reassign work to someone by their name no longer causes an error; names are matched reliably (full name, first name, or last name).
feature APMC Staging staging ai_insights v1.0.7 Jun 25, 2026

A livelier assistant

✨ A livelier assistant — While the assistant is working on your question, an animated "thinking" indicator now shows in the chat so you know it heard you and a reply is on the way. New messages also gently fade in as they arrive.
feature APMC Staging staging parking_management v1.0.7 Jun 25, 2026

Visitor Vehicle Classifications

✨ Visitor Vehicle Classifications — Added commonly used vehicle makes and models for visitor registration, including Isuzu DMAX, Motorcycle Smash, Toyota Vios, and the full Ford model list, so the same options appear on every site after updating.
improvement APMC Staging staging ai_insights v1.0.6 Jun 25, 2026

The assistant knows it's you

✨ The assistant knows it's you — On the Tickets screen the assistant now recognizes the signed-in user, so you can simply say "how many tickets do I have?" or "assign this to me" without telling it your name. It can also give an accurate breakdown of how many tickets each person is handling, and if it ever can't answer it now says so politely instead of going quiet.
feature APMC Staging staging parking_management v1.0.6 Jun 25, 2026

Guest Parking — Vehicle Search

✨ Guest Parking — Vehicle Search — Added a search bar to the vehicle make and model dropdowns when registering or editing a guest visit, so you can type to find a brand or model instead of scrolling through the full list.
improvement APMC Staging staging module_training v1.0.2 Jun 25, 2026

Smart help while opening a ticket

???? Smart help while opening a ticket — When a customer starts typing a support ticket, the portal can now automatically suggest an answer drawn from the customer Help guides — so they often solve it themselves before submitting. It's off until you enable it in Settings, only ever uses the customer guides (never staff‑only content), and never gets in the way of submitting the ticket.
improvement APMC Staging staging module_training v1.0.1 Jun 25, 2026

Training on the customer portal

???? Training on the customer portal — Administrators can now switch on a Training section for customers from Settings. When it's on, customers see a Training menu in their portal with the guides that apply to them; it stays off until you enable it, and staff-only guides are never shown to customers.
improvement APMC Staging staging announcements v1.0.0 Jun 25, 2026

Refreshed Announcements List

✨ Refreshed Announcements List — The announcements list has a cleaner, more modern look. The totals along the top are now colour-coded summary cards, the page header and action buttons are tidier, the search controls sit in a clearly labelled panel, and each row's status shows as a colour-coded badge. All the same information and actions are available — only the presentation has been improved.
feature OCS - Sandbox sandbox Changelog v1.2.3 Jun 25, 2026

System Updates in the sidebar

???? System Updates in the sidebar — Added a System Updates link in the More section of the admin menu so staff can open the public update timeline without leaving the portal.
improvement OCS - Sandbox sandbox Training Center v1.0.2 Jun 25, 2026

Smart help while opening a ticket

???? Smart help while opening a ticket — When a customer starts typing a support ticket, the portal can now automatically suggest an answer drawn from the customer Help guides — so they often solve it themselves before submitting. It's off until you enable it in Settings, only ever uses the customer guides (never staff‑only content), and never gets in the way of submitting the ticket.
improvement OCS - Sandbox sandbox Training Center v1.0.1 Jun 25, 2026

Training on the customer portal

???? Training on the customer portal — Administrators can now switch on a Training section for customers from Settings. When it's on, customers see a Training menu in their portal with the guides that apply to them; it stays off until you enable it, and staff-only guides are never shown to customers.
feature OCS - Staging staging Changelog v1.2.3 Jun 25, 2026

System Updates in the sidebar

???? System Updates in the sidebar — Added a System Updates link in the More section of the admin menu so staff can open the public update timeline without leaving the portal.
improvement OCS - Staging staging Training Center v1.0.2 Jun 25, 2026

Smart help while opening a ticket

???? Smart help while opening a ticket — When a customer starts typing a support ticket, the portal can now automatically suggest an answer drawn from the customer Help guides — so they often solve it themselves before submitting. It's off until you enable it in Settings, only ever uses the customer guides (never staff‑only content), and never gets in the way of submitting the ticket.
improvement OCS - Staging staging Training Center v1.0.1 Jun 25, 2026

Training on the customer portal

???? Training on the customer portal — Administrators can now switch on a Training section for customers from Settings. When it's on, customers see a Training menu in their portal with the guides that apply to them; it stays off until you enable it, and staff-only guides are never shown to customers.
feature OCS Production production Changelog v1.2.3 Jun 25, 2026

System Updates in the sidebar

???? System Updates in the sidebar — Added a System Updates link in the More section of the admin menu so staff can open the public update timeline without leaving the portal.
improvement APMC Production production Menu Setup v2.11.5 Jun 24, 2026

The "More" section now works as a parent switch

???? The "More" section now works as a parent switch — In the Property Management layout, turning off the "More" section header now hides the whole group at once — the "More" heading and every module gathered under it disappear from the sidebar, while your curated groups and the Dashboard stay put. Turn it back on to restore them. This makes it easy to hide everything outside the curated layout in one click instead of switching off each module individually.
removed APMC Production production Building Management v2.5.13 Jun 24, 2026

Visitor Registration dropdowns

???? Visitor Registration dropdowns — Removed an unnecessary divider line that appeared partway down the Vehicle Make and Vehicle Model lists, so the options now scroll as one clean, continuous list.
fix APMC Production production Import Center v1.7.6 Jun 24, 2026

Fixed status of new units added to existing accounts

???? Fixed status of new units added to existing accounts — When someone who has already activated their account is added to another unit, that unit is now correctly marked as still needing its details completed: the person receives the new-property notification in the app and is asked to fill in the new unit's information when they sign in, while their account continues to show as Activated. Previously the new unit was treated as already completed, so neither the notification nor the request for details appeared.
feature APMC Production production Tickets v1.5.0 Jun 24, 2026

New

???? New — Added Tickets panels to your home dashboard: a main Tickets Overview with at-a-glance cards for total and per-status counts, a 14-day trend chart, and a priority breakdown; plus a side panel showing the status breakdown (with progress bars) and your most recent tickets. They only appear for staff who can view tickets.
improvement APMC Production production Tickets v1.4.1 Jun 24, 2026

Refreshed look

✨ Refreshed look — The Tickets list has a cleaner, more consistent design: a clear titled header with updated icons, the ticket counts shown as summary cards, the SLA status tiles as tidy cards with a colored marker, and the SLA Countdown and Overdue panels presented side by side as easy-to-read cards. The status filter also shows each status in its own color. All filters, columns, and tools work exactly as before.
fix APMC Production production Push Notifications v1.0.5 Jun 24, 2026

Push Notifications

???? Push Notifications — Fixed an issue where a user did not receive push notifications for a newly added account until they signed out and signed back in. Notifications now reach the user's devices right away, even for access granted after their last sign-in — including announcements sent to everyone or to all members of a client.
improvement APMC Sandbox sandbox menu_setup v2.11.5 Jun 24, 2026

The "More" section now works as a parent switch

???? The "More" section now works as a parent switch — In the Property Management layout, turning off the "More" section header now hides the whole group at once — the "More" heading and every module gathered under it disappear from the sidebar, while your curated groups and the Dashboard stay put. Turn it back on to restore them. This makes it easy to hide everything outside the curated layout in one click instead of switching off each module individually.
removed APMC Sandbox sandbox building_management v2.5.13 Jun 24, 2026

Visitor Registration dropdowns

???? Visitor Registration dropdowns — Removed an unnecessary divider line that appeared partway down the Vehicle Make and Vehicle Model lists, so the options now scroll as one clean, continuous list.
fix APMC Sandbox sandbox energy_sustainability v1.17.3 Jun 24, 2026

Round of fixes from full testing

???? Round of fixes from full testing — Corrected a range of issues found while testing the whole module: saving edits to categories and meter readings, the consumption totals and the "view details" drill-down (now opens cleanly and reads clearly), the reports and their CSV/Excel exports, the exception summary report, import result messages now showing the correct counts, property access filtering for restricted users (including the property picker now only listing the locations they can see), and the field-mapping save. A brand-new installation now sets up all of its data tables automatically. Also tidied several labels and added a Clear button to the Activity Log filters.
improvement APMC Sandbox sandbox ticket_task_reports v1.11.3 Jun 24, 2026

Submitter / Service filter

Submitter / Service filter — The Submitter / Service filter panel above the Tickets list now matches the refreshed page design: a clear titled header, tidy pills that adapt to light and dark mode, and updated icons. Filtering by staff member, unassigned, or service works exactly as before.
fix APMC Sandbox sandbox import_center v1.7.6 Jun 24, 2026

Fixed status of new units added to existing accounts

???? Fixed status of new units added to existing accounts — When someone who has already activated their account is added to another unit, that unit is now correctly marked as still needing its details completed: the person receives the new-property notification in the app and is asked to fill in the new unit's information when they sign in, while their account continues to show as Activated. Previously the new unit was treated as already completed, so neither the notification nor the request for details appeared.

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