Changelog

Follow all system updates and improvements

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April 2026

Manage Columns — Visitors Lists

???? Manage Columns — Visitors Lists — Added a column manager on both the visitors list and the admin visitors list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.

Ticket Lead Time storage

Ticket Lead Time storage — Updates how the Lead Time field is stored so it can hold both a date and a time together, matching the way teams set target completion on tickets.

Manage Columns

???? Manage Columns — Added a column manager on the ticket list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.

Manage Columns

???? Manage Columns — Added a column manager on the task list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.

Tickets — Export All

???? Tickets — Export All — Fixed two display issues with the redesigned export: in Excel, columns now size correctly based on the actual ticket data (the first column no longer appears abnormally wide), and in the exported PDF the last column is no longer cut off — the pages now use a wider format with adjusted text sizing so every column is fully visible.

Lead Time target

???? Lead Time target — When you set a service level on a ticket, Lead Time can be filled automatically from your SLA's approved-stage duration (date and time). If that duration is zero, you pick the target date and time yourself. On existing tickets, changing the service level updates Lead Time the same way, using the ticket's original creation moment as the starting point.

Improved Search

Improved Search — Updated the menu search field with a clearer placeholder and added a notification when no matching results are found.

Pending Uploads Report

Pending Uploads Report — Documents still waiting for a file now show the same compliance status colours as the rest of Regulatory Compliance, so teams can see how each missing item is classified at a glance.

Security

Security — Added automatic email confirmation when a contact changes their password through the portal or profile settings.

Security

Security — Added automatic email confirmation when a team member changes their password through the portal or profile settings.

Manage Columns

???? Manage Columns — Added a column manager on the parcel list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.

Compliance Status Settings

???? Compliance Status Settings — Administrators can now configure which compliance color (green, orange, red, yellow, black, archived) applies to each document status directly from Settings, without requiring a developer.

Manual Compliance Override

???? Manual Compliance Override — For approved documents, Regulatory Compliance officers can now switch between Green (Compliant) and Yellow (3rd Party) directly on the document, when the option is enabled in Settings.

Inline Compliance Update

Inline Compliance Update — Changing a document status from the documents list now updates the compliance color instantly on the screen, without needing to refresh the page.

PDF Reports by Email

???? PDF Reports by Email — Scheduled regulatory reports now arrive as a formatted PDF attachment, with a clean summary in the email body for quick review.

PDF Notifications by Email

???? PDF Notifications by Email — Scheduled regulatory notifications about expiring or expired documents now include a PDF attachment listing every affected document, alongside a tidy summary in the email itself.

Manage Columns

???? Manage Columns — Added a column manager on the personnel list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.

Manage Columns

???? Manage Columns — Added a column manager on the amenity request list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.

Manage Columns

???? Manage Columns — Added a column manager on the service request list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.

Parcel Section – Untyped Parcels Visibility

???? Parcel Section – Untyped Parcels Visibility — Added a "Não Classificado" / "Unclassified" row to the Parcel section that surfaces parcels stored without a parcel-type value (typically caused by upstream registration without the type field). The row total now reconciles with the parcel list in the source system.

Parcel Section – Counting Accuracy

???? Parcel Section – Counting Accuracy — Reordered internal query construction in the parcel aggregation to eliminate duplicate counting of parcel types, which previously caused inflated totals when multiple parcels shared the same type.

Improved

Improved — When staff create an amenity booking, the available and busy color legend lines up with the time field, a short note explains that the end of one booking can still be the start of the next, and the time range label is clearer.

Fixed

???? Fixed — Fully booked time ranges no longer appear available when choosing a time slot.

Manage Columns — Visitors Lists

???? Manage Columns — Visitors Lists — Added a column manager on both the visitors list and the admin visitors list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.

Ticket Lead Time storage

Ticket Lead Time storage — Updates how the Lead Time field is stored so it can hold both a date and a time together, matching the way teams set target completion on tickets.

Manage Columns

???? Manage Columns — Added a column manager on the ticket list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.

Manage Columns

???? Manage Columns — Added a column manager on the task list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.

Tickets — Export All

???? Tickets — Export All — Fixed two display issues with the redesigned export: in Excel, columns now size correctly based on the actual ticket data (the first column no longer appears abnormally wide), and in the exported PDF the last column is no longer cut off — the pages now use a wider format with adjusted text sizing so every column is fully visible.

Lead Time target

???? Lead Time target — When you set a service level on a ticket, Lead Time can be filled automatically from your SLA's approved-stage duration (date and time). If that duration is zero, you pick the target date and time yourself. On existing tickets, changing the service level updates Lead Time the same way, using the ticket's original creation moment as the starting point.

Improved Search

Improved Search — Updated the menu search field with a clearer placeholder and added a notification when no matching results are found.

Pending Uploads Report

Pending Uploads Report — Documents still waiting for a file now show the same compliance status colours as the rest of Regulatory Compliance, so teams can see how each missing item is classified at a glance.

Security

Security — Added automatic email confirmation when a contact changes their password through the portal or profile settings.

Security

Security — Added automatic email confirmation when a team member changes their password through the portal or profile settings.

Manage Columns

???? Manage Columns — Added a column manager on the parcel list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.

Compliance Status Settings

???? Compliance Status Settings — Administrators can now configure which compliance color (green, orange, red, yellow, black, archived) applies to each document status directly from Settings, without requiring a developer.

Manual Compliance Override

???? Manual Compliance Override — For approved documents, Regulatory Compliance officers can now switch between Green (Compliant) and Yellow (3rd Party) directly on the document, when the option is enabled in Settings.

Inline Compliance Update

Inline Compliance Update — Changing a document status from the documents list now updates the compliance color instantly on the screen, without needing to refresh the page.

PDF Reports by Email

???? PDF Reports by Email — Scheduled regulatory reports now arrive as a formatted PDF attachment, with a clean summary in the email body for quick review.

PDF Notifications by Email

???? PDF Notifications by Email — Scheduled regulatory notifications about expiring or expired documents now include a PDF attachment listing every affected document, alongside a tidy summary in the email itself.

Manage Columns

???? Manage Columns — Added a column manager on the personnel list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.

Manage Columns

???? Manage Columns — Added a column manager on the amenity request list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.

Manage Columns

???? Manage Columns — Added a column manager on the service request list that lets each user choose which columns to display and drag them into their preferred order. The visibility choice is saved per user across devices, and the column order is remembered per browser.

Parcel Section – Untyped Parcels Visibility

???? Parcel Section – Untyped Parcels Visibility — Added a "Não Classificado" / "Unclassified" row to the Parcel section that surfaces parcels stored without a parcel-type value (typically caused by upstream registration without the type field). The row total now reconciles with the parcel list in the source system.

Parcel Section – Counting Accuracy

???? Parcel Section – Counting Accuracy — Reordered internal query construction in the parcel aggregation to eliminate duplicate counting of parcel types, which previously caused inflated totals when multiple parcels shared the same type.

Improved

Improved — When staff create an amenity booking, the available and busy color legend lines up with the time field, a short note explains that the end of one booking can still be the start of the next, and the time range label is clearer.

Fixed

???? Fixed — Fully booked time ranges no longer appear available when choosing a time slot.

Ticket Attachments

Ticket Attachments — When opening a ticket, attachments are now checked against the list of allowed file types before the ticket is created, and the request returns a clear error listing the accepted extensions when a file type is not permitted.

Services — Requests

Services — Requests — The administrator request list now shows one clear status for items that were converted to a ticket, instead of two labels together. The status filter on that list includes that converted state so you can find those items when filtering.

Edit Attendance Log — Save Changes

???? Edit Attendance Log — Save Changes — Fixed an issue on the Edit Attendance Log screen where changes to the check-in time, check-out time, personnel, device type, IP address, or date were not being saved. The form now also displays both the check-in and check-out times of the same record together, and rejects edits that would set a time in the future.

Add Manual Attendance — Future Dates

???? Add Manual Attendance — Future Dates — Fixed an issue where users could save attendance entries with check-in or check-out times scheduled in the future (for example, a check-out time on the following day, or a check-in time later today). The system now blocks these entries with a "Cannot add attendance for future dates." alert.