Changelog

Follow all system updates and improvements

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June 2026

New Resident Portal layout for the Customer Menu

???? New Resident Portal layout for the Customer Menu — A new "Apply Resident Portal Layout" button on the Customer Menu builder sits next to the existing recommended layout and organizes the customer portal into resident-focused groups — Living (amenities, services, pets, fleet booking), Building & Security (permits & certificates, parcels, visitors, and the security portal), Billing & Finance, Projects & Tasks, Support, and Resources. It's a selectable choice: the original generic layout stays available, so either one can be applied at any time. The Dashboard stays pinned at the top, anything new drops into an "Others" group so nothing is missed, and your renames, hidden items, and personal pins are preserved whichever layout you apply.

Add-ons Now Itemised in Request Emails

Add-ons Now Itemised in Request Emails — The acknowledgement and approval emails for a service request now list each selected add-on with its name and price, plus an add-ons total — exactly as shown on the mobile app and the request detail screen. Requests with no add-ons are unaffected, and the new add-on list is available as an editable placeholder on the Email Templates page.

Add-ons Now Itemised in Booking Emails

Add-ons Now Itemised in Booking Emails — The acknowledgement and approval emails for an amenity booking now list each selected add-on with its name and price, plus an add-ons total — exactly as shown on the mobile app and the booking detail screen. Bookings with no add-ons are unaffected, and the new add-on list is available as an editable placeholder on the Email Templates page.

Fixed owner account registration status

???? Fixed owner account registration status — Fixed an issue where the account status of imported owners was always marked as activated, instead of inheriting their existing status from the central portal or from their other units.

Choose which installations appear

???? Choose which installations appear — Added a setting to show only your connected installations and hide this one's own updates, so you can present a combined view of just the other sites. Each connected installation can still be switched on or off individually.

Register Parcel

???? Register Parcel — Fixed an issue where residents using the mobile app could not attach a photo when registering a parcel. The photo is now optional and uploads correctly.

One timeline for all your installations

???? One timeline for all your installations — You can now register your other sites and see every installation's updates together in a single timeline, filtered by installation, environment, and area. Each installation can be given a name and an environment so it's easy to tell where an update came from.

Timeline link fixed

???? Timeline link fixed — Fixed an issue where opening the System Updates timeline from the menu showed a "page not found" error; the timeline now loads correctly.

Software Update

???? Software Update — Fixed an error that appeared when applying the latest update to Procurement Management.

System Updates timeline

???? System Updates timeline — Introduced a public timeline where customers can browse every platform update by date and area, filter by environment and month, open any update for details, and subscribe to follow new releases.

New Resident Portal layout for the Customer Menu

???? New Resident Portal layout for the Customer Menu — A new "Apply Resident Portal Layout" button on the Customer Menu builder sits next to the existing recommended layout and organizes the customer portal into resident-focused groups — Living (amenities, services, pets, fleet booking), Building & Security (permits & certificates, parcels, visitors, and the security portal), Billing & Finance, Projects & Tasks, Support, and Resources. It's a selectable choice: the original generic layout stays available, so either one can be applied at any time. The Dashboard stays pinned at the top, anything new drops into an "Others" group so nothing is missed, and your renames, hidden items, and personal pins are preserved whichever layout you apply.

Choose which installations appear

???? Choose which installations appear — Added a setting to show only your connected installations and hide this one's own updates, so you can present a combined view of just the other sites. Each connected installation can still be switched on or off individually.

One timeline for all your installations

???? One timeline for all your installations — You can now register your other sites and see every installation's updates together in a single timeline, filtered by installation, environment, and area. Each installation can be given a name and an environment so it's easy to tell where an update came from.

Timeline link fixed

???? Timeline link fixed — Fixed an issue where opening the System Updates timeline from the menu showed a "page not found" error; the timeline now loads correctly.

System Updates timeline

???? System Updates timeline — Introduced a public timeline where customers can browse every platform update by date and area, filter by environment and month, open any update for details, and subscribe to follow new releases.

New Resident Portal layout for the Customer Menu

???? New Resident Portal layout for the Customer Menu — A new "Apply Resident Portal Layout" button on the Customer Menu builder sits next to the existing recommended layout and organizes the customer portal into resident-focused groups — Living (amenities, services, pets, fleet booking), Building & Security (permits & certificates, parcels, visitors, and the security portal), Billing & Finance, Projects & Tasks, Support, and Resources. It's a selectable choice: the original generic layout stays available, so either one can be applied at any time. The Dashboard stays pinned at the top, anything new drops into an "Others" group so nothing is missed, and your renames, hidden items, and personal pins are preserved whichever layout you apply.

Choose which installations appear

???? Choose which installations appear — Added a setting to show only your connected installations and hide this one's own updates, so you can present a combined view of just the other sites. Each connected installation can still be switched on or off individually.

One timeline for all your installations

???? One timeline for all your installations — You can now register your other sites and see every installation's updates together in a single timeline, filtered by installation, environment, and area. Each installation can be given a name and an environment so it's easy to tell where an update came from.

Timeline link fixed

???? Timeline link fixed — Fixed an issue where opening the System Updates timeline from the menu showed a "page not found" error; the timeline now loads correctly.

System Updates timeline

???? System Updates timeline — Introduced a public timeline where customers can browse every platform update by date and area, filter by environment and month, open any update for details, and subscribe to follow new releases.

Choose which installations appear

???? Choose which installations appear — Added a setting to show only your connected installations and hide this one's own updates, so you can present a combined view of just the other sites. Each connected installation can still be switched on or off individually.

One timeline for all your installations

???? One timeline for all your installations — You can now register your other sites and see every installation's updates together in a single timeline, filtered by installation, environment, and area. Each installation can be given a name and an environment so it's easy to tell where an update came from.

Timeline link fixed

???? Timeline link fixed — Fixed an issue where opening the System Updates timeline from the menu showed a "page not found" error; the timeline now loads correctly.

System Updates timeline

???? System Updates timeline — Introduced a public timeline where customers can browse every platform update by date and area, filter by environment and month, open any update for details, and subscribe to follow new releases.
May 2026

Open any Property Management menu as tiles, straight from the sidebar

Open any Property Management menu as tiles, straight from the sidebar — Every Property Management menu that has a submenu (the RP, PMP, CMMS and Others groups, and grouped tools like Visitors, Parcels, Assets, Personnel and Fleet) now shows a small grid icon. Clicking the menu name still opens its submenu as before; clicking the grid icon opens that menu as a page of tiles instead — so both ways of getting around are always available.

Quick-access tiles on the dashboard for the Property Management layout

???? Quick-access tiles on the dashboard for the Property Management layout — When the Property Management menu layout is in use, the dashboard now shows a panel with three big cards — Residents Portal, Property Management Portal, and Maintenance — at the top. Clicking a card opens a tiled overview of that area's tools, and grouped tools (like Visitors, Parcels, or Assets) open a second tiled page with everything inside. Each person can hide the panel from Dashboard Options, and it only appears for installations using the Property Management layout.

One-click Property Management menu layout

???? One-click Property Management menu layout — A new "Apply Property Management Layout" button on the Main Menu builder reorganizes the whole admin sidebar into four expandable groups — RP, PMP, CMMS, and Others — with every tool filed under the right group and a third level of sub-menus for the larger areas (Visitors, Parcels, Assets, Inventory, Fleet, and more). It's a selectable choice that sits next to the existing recommended layout, and either one can be swapped in at any time; Reset returns the menu to its standard arrangement.

Choose your own theme color

???? Choose your own theme color — Administrators can now pick the main accent color of the new admin look from Settings, right next to the theme on/off switch. The chosen color replaces the default green everywhere it appears — buttons, links, the active menu item, highlights and accents — in both light and dark mode. Leave it on the default to keep the original green.

Choose the customer portal's main color

???? Choose the customer portal's main color — Administrators can now pick the customer portal's accent color from Settings → Customers. The chosen color is applied across the portal — buttons, links, the active menu item and highlights — in both light and dark mode.

Open any Property Management menu as tiles, straight from the sidebar

Open any Property Management menu as tiles, straight from the sidebar — Every Property Management menu that has a submenu (the RP, PMP, CMMS and Others groups, and grouped tools like Visitors, Parcels, Assets, Personnel and Fleet) now shows a small grid icon. Clicking the menu name still opens its submenu as before; clicking the grid icon opens that menu as a page of tiles instead — so both ways of getting around are always available.

Quick-access tiles on the dashboard for the Property Management layout

???? Quick-access tiles on the dashboard for the Property Management layout — When the Property Management menu layout is in use, the dashboard now shows a panel with three big cards — Residents Portal, Property Management Portal, and Maintenance — at the top. Clicking a card opens a tiled overview of that area's tools, and grouped tools (like Visitors, Parcels, or Assets) open a second tiled page with everything inside. Each person can hide the panel from Dashboard Options, and it only appears for installations using the Property Management layout.

One-click Property Management menu layout

???? One-click Property Management menu layout — A new "Apply Property Management Layout" button on the Main Menu builder reorganizes the whole admin sidebar into four expandable groups — RP, PMP, CMMS, and Others — with every tool filed under the right group and a third level of sub-menus for the larger areas (Visitors, Parcels, Assets, Inventory, Fleet, and more). It's a selectable choice that sits next to the existing recommended layout, and either one can be swapped in at any time; Reset returns the menu to its standard arrangement.

Choose your own theme color

???? Choose your own theme color — Administrators can now pick the main accent color of the new admin look from Settings, right next to the theme on/off switch. The chosen color replaces the default green everywhere it appears — buttons, links, the active menu item, highlights and accents — in both light and dark mode. Leave it on the default to keep the original green.

Choose the customer portal's main color

???? Choose the customer portal's main color — Administrators can now pick the customer portal's accent color from Settings → Customers. The chosen color is applied across the portal — buttons, links, the active menu item and highlights — in both light and dark mode.

Fixed

???? Fixed — Resolved an error that could stop the client chat contact list from loading, so residents can reliably reach the staff members made available to them in the portal chat.

Open any Property Management menu as tiles, straight from the sidebar

Open any Property Management menu as tiles, straight from the sidebar — Every Property Management menu that has a submenu (the RP, PMP, CMMS and Others groups, and grouped tools like Visitors, Parcels, Assets, Personnel and Fleet) now shows a small grid icon. Clicking the menu name still opens its submenu as before; clicking the grid icon opens that menu as a page of tiles instead — so both ways of getting around are always available.

Quick-access tiles on the dashboard for the Property Management layout

???? Quick-access tiles on the dashboard for the Property Management layout — When the Property Management menu layout is in use, the dashboard now shows a panel with three big cards — Residents Portal, Property Management Portal, and Maintenance — at the top. Clicking a card opens a tiled overview of that area's tools, and grouped tools (like Visitors, Parcels, or Assets) open a second tiled page with everything inside. Each person can hide the panel from Dashboard Options, and it only appears for installations using the Property Management layout.

One-click Property Management menu layout

???? One-click Property Management menu layout — A new "Apply Property Management Layout" button on the Main Menu builder reorganizes the whole admin sidebar into four expandable groups — RP, PMP, CMMS, and Others — with every tool filed under the right group and a third level of sub-menus for the larger areas (Visitors, Parcels, Assets, Inventory, Fleet, and more). It's a selectable choice that sits next to the existing recommended layout, and either one can be swapped in at any time; Reset returns the menu to its standard arrangement.

Choose your own theme color

???? Choose your own theme color — Administrators can now pick the main accent color of the new admin look from Settings, right next to the theme on/off switch. The chosen color replaces the default green everywhere it appears — buttons, links, the active menu item, highlights and accents — in both light and dark mode. Leave it on the default to keep the original green.

Choose the customer portal's main color

???? Choose the customer portal's main color — Administrators can now pick the customer portal's accent color from Settings → Customers. The chosen color is applied across the portal — buttons, links, the active menu item and highlights — in both light and dark mode.

Fixed

???? Fixed — Resolved an error that could stop the client chat contact list from loading, so residents can reliably reach the staff members made available to them in the portal chat.

Open any Property Management menu as tiles, straight from the sidebar

Open any Property Management menu as tiles, straight from the sidebar — Every Property Management menu that has a submenu (the RP, PMP, CMMS and Others groups, and grouped tools like Visitors, Parcels, Assets, Personnel and Fleet) now shows a small grid icon. Clicking the menu name still opens its submenu as before; clicking the grid icon opens that menu as a page of tiles instead — so both ways of getting around are always available.

Quick-access tiles on the dashboard for the Property Management layout

???? Quick-access tiles on the dashboard for the Property Management layout — When the Property Management menu layout is in use, the dashboard now shows a panel with three big cards — Residents Portal, Property Management Portal, and Maintenance — at the top. Clicking a card opens a tiled overview of that area's tools, and grouped tools (like Visitors, Parcels, or Assets) open a second tiled page with everything inside. Each person can hide the panel from Dashboard Options, and it only appears for installations using the Property Management layout.

One-click Property Management menu layout

???? One-click Property Management menu layout — A new "Apply Property Management Layout" button on the Main Menu builder reorganizes the whole admin sidebar into four expandable groups — RP, PMP, CMMS, and Others — with every tool filed under the right group and a third level of sub-menus for the larger areas (Visitors, Parcels, Assets, Inventory, Fleet, and more). It's a selectable choice that sits next to the existing recommended layout, and either one can be swapped in at any time; Reset returns the menu to its standard arrangement.

Open any Property Management menu as tiles, straight from the sidebar

Open any Property Management menu as tiles, straight from the sidebar — Every Property Management menu that has a submenu (the RP, PMP, CMMS and Others groups, and grouped tools like Visitors, Parcels, Assets, Personnel and Fleet) now shows a small grid icon. Clicking the menu name still opens its submenu as before; clicking the grid icon opens that menu as a page of tiles instead — so both ways of getting around are always available.

Quick-access tiles on the dashboard for the Property Management layout

???? Quick-access tiles on the dashboard for the Property Management layout — When the Property Management menu layout is in use, the dashboard now shows a panel with three big cards — Residents Portal, Property Management Portal, and Maintenance — at the top. Clicking a card opens a tiled overview of that area's tools, and grouped tools (like Visitors, Parcels, or Assets) open a second tiled page with everything inside. Each person can hide the panel from Dashboard Options, and it only appears for installations using the Property Management layout.

One-click Property Management menu layout

???? One-click Property Management menu layout — A new "Apply Property Management Layout" button on the Main Menu builder reorganizes the whole admin sidebar into four expandable groups — RP, PMP, CMMS, and Others — with every tool filed under the right group and a third level of sub-menus for the larger areas (Visitors, Parcels, Assets, Inventory, Fleet, and more). It's a selectable choice that sits next to the existing recommended layout, and either one can be swapped in at any time; Reset returns the menu to its standard arrangement.

New Customer Portal Look

???? New Customer Portal Look — Introduced an optional refreshed portal with a one-click light/dark switch that remembers each customer's choice, a branded animated sign-in, a cleaner dashboard with an attention-points area, and a searchable sidebar where customers can pin their favorite items.

New Customer Portal Look

???? New Customer Portal Look — Introduced an optional refreshed portal with a one-click light/dark switch that remembers each customer's choice, a branded animated sign-in, a cleaner dashboard with an attention-points area, and a searchable sidebar where customers can pin their favorite items.

New Customer Portal Look

???? New Customer Portal Look — Introduced an optional refreshed portal with a one-click light/dark switch that remembers each customer's choice, a branded animated sign-in, a cleaner dashboard with an attention-points area, and a searchable sidebar where customers can pin their favorite items.