fix
APMC Staging
staging
defective_asset_management
v1.1.13
Jul 1, 2026
Fixed
???? Fixed — The "Any asset Defects or Alarms?" check on a work order now works no matter how you open the work order (from the equipment's page, a maintenance list, or a pop-out panel). Previously the question would appear but not respond — choosing "Yes" showed no due-date field and the "Update asset condition" button did nothing — so equipment could not be flagged defective from a work order. Also added the Related Work Order column to the asset's condition-history so every status change shows the supporting work order.
performance
APMC Staging
staging
transaction_summary
v1.1.1
Jul 1, 2026
Dashboard Performance
???? Dashboard Performance — Fixed an issue where the Transaction Summary widget could slow down the main dashboard. Its chart value labels now stay on its own charts and no longer run against unrelated charts on the page.
improvement
APMC Staging
staging
module_training
v1.0.6
Jul 1, 2026
The "Ask AI" assistant always helps now
✨ The "Ask AI" assistant always helps now — If the AI can't be reached for a moment (for example a provider outage), the customer "Ask AI" assistant now points the resident to the most relevant Help guide — or suggests opening a support ticket — instead of showing an error. So it stays useful even when the AI service is briefly unavailable.
fix
APMC Staging
staging
dashboard
v1.0.1
Jul 1, 2026
Dashboard Charts
???? Dashboard Charts — Fixed the overview charts (recent tickets over time, ticket priority breakdown, and payment statistics) so they display correctly again — axis labels, legends, and the doughnut center now render as intended. Also resolved a slowdown that could make the dashboard feel sluggish while the charts loaded.
fix
APMC Staging
staging
invoices
v1.0.0
Jul 1, 2026
Bill To
???? Bill To — Fixed the customer name link on the invoice screen so it opens the correct customer unit instead of showing a "page not found" error.
improvement
APMC Staging
staging
hitpay-payment
v1.0.0
Jul 1, 2026
HitPay Payment
???? HitPay Payment — Customers can now pay an invoice with HitPay (card and other local methods) directly on your site or inside the mobile app, without an external checkout page.
improvement
APMC Staging
staging
stripe-transparent-checkout
v1.0.0
Jul 1, 2026
On-page Card Payment
???? On-page Card Payment — Customers can now pay an invoice by card directly on your site, without being sent to an external checkout page. Whatever payment methods you enable in your payment provider are offered automatically, and payments are confirmed with no extra setup.
improvement
OCS - Sandbox
sandbox
Training Center
v1.0.6
Jul 1, 2026
The "Ask AI" assistant always helps now
✨ The "Ask AI" assistant always helps now — If the AI can't be reached for a moment (for example a provider outage), the customer "Ask AI" assistant now points the resident to the most relevant Help guide — or suggests opening a support ticket — instead of showing an error. So it stays useful even when the AI service is briefly unavailable.
improvement
OCS - Staging
staging
Training Center
v1.0.6
Jul 1, 2026
The "Ask AI" assistant always helps now
✨ The "Ask AI" assistant always helps now — If the AI can't be reached for a moment (for example a provider outage), the customer "Ask AI" assistant now points the resident to the most relevant Help guide — or suggests opening a support ticket — instead of showing an error. So it stays useful even when the AI service is briefly unavailable.
fix
APMC Production
production
Permits Management
v4.3.1
Jun 30, 2026
Fixed
???? Fixed — Re‑issuing a permit document (for example after a correction) now replaces the existing document instead of failing with an error, so a permit can be re‑generated cleanly.
feature
APMC Production
production
Permits Management
v4.3.0
Jun 30, 2026
New
???? New — The issued permit document now carries a scannable QR code that opens the public permit‑verification page.
fix
APMC Production
production
Permits Management
v4.3.0
Jun 30, 2026
Fixed
???? Fixed — The issued and preview permit documents now include the full work description the requester entered (the longer "other work details" text), not only the headline fields.
fix
APMC Production
production
Amenities
v1.7.5
Jun 30, 2026
Today's Booking Times
???? Today's Booking Times — Fixed an issue where, when checking availability for the current day, time slots that had already passed were still being offered. Now for today only upcoming times are shown, while future dates continue to display all their times.
feature
APMC Production
production
Tickets
v1.6.0
Jun 30, 2026
New
???? New — Added a Location Type filter to the Tickets list, letting you narrow tickets to those for a Customer Unit or a Common Area.
improvement
APMC Production
production
API Services V2
v1.1.0
Jun 30, 2026
Concern Tickets Routed Automatically
???? Concern Tickets Routed Automatically — When a ticket is opened from a connected app and a concern sub-type is chosen, the ticket is now sent automatically to the department that handles that kind of concern (for example, billing concerns go to Finance and common-area concerns go to Housekeeping) instead of always landing in Maintenance. If the matching department does not exist for that property, the ticket keeps the department that was chosen, so nothing is ever left without a destination.
improvement
APMC Production
production
Navigation
v1.0.2
Jun 30, 2026
Navigation and import defaults
???? Navigation and import defaults — Permits Management no longer appears in the main navigation menu. Import options for towers and buildings, SAP data, unit master records, and customer accounts are now enabled by default.
improvement
APMC Production
production
Custom Fields
v1.0.1
Jun 30, 2026
Deletion Protection
???? Deletion Protection — A custom field that is still used on a form can no longer be deleted; the system asks you to remove it from those forms first (or set it to inactive). This prevents forms from breaking and silently failing to save submissions.
fix
APMC Sandbox
sandbox
permits_management
v4.3.1
Jun 30, 2026
Fixed
???? Fixed — Re‑issuing a permit document (for example after a correction) now replaces the existing document instead of failing with an error, so a permit can be re‑generated cleanly.
feature
APMC Sandbox
sandbox
permits_management
v4.3.0
Jun 30, 2026
New
???? New — The issued permit document now carries a scannable QR code that opens the public permit‑verification page.
fix
APMC Sandbox
sandbox
permits_management
v4.3.0
Jun 30, 2026
Fixed
???? Fixed — The issued and preview permit documents now include the full work description the requester entered (the longer "other work details" text), not only the headline fields.
fix
APMC Sandbox
sandbox
amenities
v1.7.5
Jun 30, 2026
Today's Booking Times
???? Today's Booking Times — Fixed an issue where, when checking availability for the current day, time slots that had already passed were still being offered. Now for today only upcoming times are shown, while future dates continue to display all their times.
feature
APMC Sandbox
sandbox
tickets
v1.6.0
Jun 30, 2026
New
???? New — Added a Location Type filter to the Tickets list, letting you narrow tickets to those for a Customer Unit or a Common Area.
fix
APMC Sandbox
sandbox
escalation_control
v1.3.1
Jun 30, 2026
Fixed — The "Data Sources & Settings" item in the sidebar showed an internal code instead of its name; it now displays the proper label, and corrects itself automatically.
???? Fixed — The "Data Sources & Settings" item in the sidebar showed an internal code instead of its name; it now displays the proper label, and corrects itself automatically.
improvement
APMC Sandbox
sandbox
escalation_control
v1.3.0
Jun 30, 2026
Improved — The Escalations Dashboard was restyled to match the rest of the platform (the same look as the Amenities and Services dashboards): a panel header with an icon badge and short description, and the key counts — active, awaiting acknowledgement, 30-day overdue, and 90-day defective — now shown as modern stat cards.
✨ Improved — The Escalations Dashboard was restyled to match the rest of the platform (the same look as the Amenities and Services dashboards): a panel header with an icon badge and short description, and the key counts — active, awaiting acknowledgement, 30-day overdue, and 90-day defective — now shown as modern stat cards.
improvement
APMC Sandbox
sandbox
escalation_control
v1.2.9
Jun 30, 2026
Improved — "Run scan now" now shows a clear "Running escalation scan…" loading screen while it works, so it's obvious the scan is in progress instead of leaving you wondering whether anything is happening.
✨ Improved — "Run scan now" now shows a clear "Running escalation scan…" loading screen while it works, so it's obvious the scan is in progress instead of leaving you wondering whether anything is happening.
improvement
APMC Sandbox
sandbox
reports_center
v1.1.5
Jun 30, 2026
Improved — Restored the asset reference (ENS) column on the Corrective Maintenance Work Order reports. ENS is back in its original spot at the start of the asset details, alongside Asset Name, Class, Category and Sub-Category — on screen and in the CSV, Excel and PDF exports.
✨ Improved — Restored the asset reference (ENS) column on the Corrective Maintenance Work Order reports. ENS is back in its original spot at the start of the asset details, alongside Asset Name, Class, Category and Sub-Category — on screen and in the CSV, Excel and PDF exports.
feature
APMC Sandbox
sandbox
reports_center
v1.1.4
Jun 30, 2026
Improved — Report layouts updated to the latest executive format. Every report's detail table now shows Development Type and Property Name for each row. The Corrective and Preventive Work Order reports and the Regulatory Compliance report now also lead with the Business Unit (SBU, Brand, Director) columns, and use the consistent Floor/Space and Room/Lot location labels. The Preventive reports add a Frequency column (how often each maintenance is scheduled). On Corrective, the Closed vs SLA chart
✨ Improved — Report layouts updated to the latest executive format. Every report's detail table now shows Development Type and Property Name for each row. The Corrective and Preventive Work Order reports and the Regulatory Compliance report now also lead with the Business Unit (SBU, Brand, Director) columns, and use the consistent Floor/Space and Room/Lot location labels. The Preventive reports add a Frequency column (how often each maintenance is scheduled). On Corrective, the Closed vs SLA chart now focuses on completed work (it drops the "due soon" bands) and the Open vs Assignee chart splits each bar into within-SLA (green) and exceeded (red), matching the rest of the suite.
fix
APMC Sandbox
sandbox
internal_chat
v1.1.1
Jun 30, 2026
Fixed
???? Fixed — Cleared a harmless background error that appeared on portal pages without the floating chat (such as the new-ticket page), so those pages now load cleanly.
improvement
APMC Sandbox
sandbox
api_v2
v1.1.0
Jun 30, 2026
Concern Tickets Routed Automatically
???? Concern Tickets Routed Automatically — When a ticket is opened from a connected app and a concern sub-type is chosen, the ticket is now sent automatically to the department that handles that kind of concern (for example, billing concerns go to Finance and common-area concerns go to Housekeeping) instead of always landing in Maintenance. If the matching department does not exist for that property, the ticket keeps the department that was chosen, so nothing is ever left without a destination.
improvement
APMC Sandbox
sandbox
module_training
v1.0.5
Jun 30, 2026
AI help switches now live with the AI settings
✨ AI help switches now live with the AI settings — The two customer AI switches (the open-ticket suggestion and the portal help assistant) now sit on the AI Insights settings screen, right next to where you connect your AI provider — so everything about the AI is in one place. Their behavior is unchanged.
feature
APMC Sandbox
sandbox
module_training
v1.0.4
Jun 30, 2026
Choose which guides customers see
???? Choose which guides customers see — A new checklist in Settings lets you pick, guide by guide, exactly which Training guides appear in the customer portal (and which the AI assistant can draw on) — including sharing a guide that was previously staff-only. Your choices take precedence; any guide you haven't touched keeps its existing default.
feature
APMC Sandbox
sandbox
module_training
v1.0.3
Jun 30, 2026
Smoother open-ticket suggestion
✨ Smoother open-ticket suggestion — The suggestion on the new-ticket form now eases in and types its answer out live, character by character, so it feels responsive and clearly "working for you" instead of popping in all at once.
improvement
APMC Sandbox
sandbox
module_training
v1.0.3
Jun 30, 2026
Ask the AI — help assistant on the customer portal
???? Ask the AI — help assistant on the customer portal — Customers now get a friendly "Ask AI" button on every portal page (and a button on the Training page) that opens a chat. They can ask questions in their own words and get step‑by‑step answers drawn from the customer Help guides, with a link to read the full guide — and keep the conversation going with follow‑up questions. It's off until you enable it in Settings, only ever uses the customer guides (never staff‑only content), and needs an AI provider connected.
improvement
APMC Sandbox
sandbox
menu_orchestrator
v1.0.2
Jun 30, 2026
Navigation and import defaults
???? Navigation and import defaults — Permits Management no longer appears in the main navigation menu. Import options for towers and buildings, SAP data, unit master records, and customer accounts are now enabled by default.
improvement
APMC Sandbox
sandbox
custom_fields
v1.0.1
Jun 30, 2026
Deletion Protection
???? Deletion Protection — A custom field that is still used on a form can no longer be deleted; the system asks you to remove it from those forms first (or set it to inactive). This prevents forms from breaking and silently failing to save submissions.
fix
APMC Staging
staging
permits_management
v4.3.1
Jun 30, 2026
Fixed
???? Fixed — Re‑issuing a permit document (for example after a correction) now replaces the existing document instead of failing with an error, so a permit can be re‑generated cleanly.
feature
APMC Staging
staging
permits_management
v4.3.0
Jun 30, 2026
New
???? New — The issued permit document now carries a scannable QR code that opens the public permit‑verification page.
fix
APMC Staging
staging
permits_management
v4.3.0
Jun 30, 2026
Fixed
???? Fixed — The issued and preview permit documents now include the full work description the requester entered (the longer "other work details" text), not only the headline fields.
fix
APMC Staging
staging
amenities
v1.7.5
Jun 30, 2026
Today's Booking Times
???? Today's Booking Times — Fixed an issue where, when checking availability for the current day, time slots that had already passed were still being offered. Now for today only upcoming times are shown, while future dates continue to display all their times.
feature
APMC Staging
staging
tickets
v1.6.0
Jun 30, 2026
New
???? New — Added a Location Type filter to the Tickets list, letting you narrow tickets to those for a Customer Unit or a Common Area.
fix
APMC Staging
staging
escalation_control
v1.3.1
Jun 30, 2026
Fixed — The "Data Sources & Settings" item in the sidebar showed an internal code instead of its name; it now displays the proper label, and corrects itself automatically.
???? Fixed — The "Data Sources & Settings" item in the sidebar showed an internal code instead of its name; it now displays the proper label, and corrects itself automatically.
improvement
APMC Staging
staging
escalation_control
v1.3.0
Jun 30, 2026
Improved — The Escalations Dashboard was restyled to match the rest of the platform (the same look as the Amenities and Services dashboards): a panel header with an icon badge and short description, and the key counts — active, awaiting acknowledgement, 30-day overdue, and 90-day defective — now shown as modern stat cards.
✨ Improved — The Escalations Dashboard was restyled to match the rest of the platform (the same look as the Amenities and Services dashboards): a panel header with an icon badge and short description, and the key counts — active, awaiting acknowledgement, 30-day overdue, and 90-day defective — now shown as modern stat cards.
improvement
APMC Staging
staging
escalation_control
v1.2.9
Jun 30, 2026
Improved — "Run scan now" now shows a clear "Running escalation scan…" loading screen while it works, so it's obvious the scan is in progress instead of leaving you wondering whether anything is happening.
✨ Improved — "Run scan now" now shows a clear "Running escalation scan…" loading screen while it works, so it's obvious the scan is in progress instead of leaving you wondering whether anything is happening.
improvement
APMC Staging
staging
reports_center
v1.1.5
Jun 30, 2026
Improved — Restored the asset reference (ENS) column on the Corrective Maintenance Work Order reports. ENS is back in its original spot at the start of the asset details, alongside Asset Name, Class, Category and Sub-Category — on screen and in the CSV, Excel and PDF exports.
✨ Improved — Restored the asset reference (ENS) column on the Corrective Maintenance Work Order reports. ENS is back in its original spot at the start of the asset details, alongside Asset Name, Class, Category and Sub-Category — on screen and in the CSV, Excel and PDF exports.
feature
APMC Staging
staging
reports_center
v1.1.4
Jun 30, 2026
Improved — Report layouts updated to the latest executive format. Every report's detail table now shows Development Type and Property Name for each row. The Corrective and Preventive Work Order reports and the Regulatory Compliance report now also lead with the Business Unit (SBU, Brand, Director) columns, and use the consistent Floor/Space and Room/Lot location labels. The Preventive reports add a Frequency column (how often each maintenance is scheduled). On Corrective, the Closed vs SLA chart
✨ Improved — Report layouts updated to the latest executive format. Every report's detail table now shows Development Type and Property Name for each row. The Corrective and Preventive Work Order reports and the Regulatory Compliance report now also lead with the Business Unit (SBU, Brand, Director) columns, and use the consistent Floor/Space and Room/Lot location labels. The Preventive reports add a Frequency column (how often each maintenance is scheduled). On Corrective, the Closed vs SLA chart now focuses on completed work (it drops the "due soon" bands) and the Open vs Assignee chart splits each bar into within-SLA (green) and exceeded (red), matching the rest of the suite.
fix
APMC Staging
staging
internal_chat
v1.1.1
Jun 30, 2026
Fixed
???? Fixed — Cleared a harmless background error that appeared on portal pages without the floating chat (such as the new-ticket page), so those pages now load cleanly.
improvement
APMC Staging
staging
api_v2
v1.1.0
Jun 30, 2026
Concern Tickets Routed Automatically
???? Concern Tickets Routed Automatically — When a ticket is opened from a connected app and a concern sub-type is chosen, the ticket is now sent automatically to the department that handles that kind of concern (for example, billing concerns go to Finance and common-area concerns go to Housekeeping) instead of always landing in Maintenance. If the matching department does not exist for that property, the ticket keeps the department that was chosen, so nothing is ever left without a destination.
improvement
APMC Staging
staging
module_training
v1.0.5
Jun 30, 2026
AI help switches now live with the AI settings
✨ AI help switches now live with the AI settings — The two customer AI switches (the open-ticket suggestion and the portal help assistant) now sit on the AI Insights settings screen, right next to where you connect your AI provider — so everything about the AI is in one place. Their behavior is unchanged.
feature
APMC Staging
staging
module_training
v1.0.4
Jun 30, 2026
Choose which guides customers see
???? Choose which guides customers see — A new checklist in Settings lets you pick, guide by guide, exactly which Training guides appear in the customer portal (and which the AI assistant can draw on) — including sharing a guide that was previously staff-only. Your choices take precedence; any guide you haven't touched keeps its existing default.
feature
APMC Staging
staging
module_training
v1.0.3
Jun 30, 2026
Smoother open-ticket suggestion
✨ Smoother open-ticket suggestion — The suggestion on the new-ticket form now eases in and types its answer out live, character by character, so it feels responsive and clearly "working for you" instead of popping in all at once.
